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Bizagi vs Nintex Process Platform vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
Sentiment score
8.2
Nintex Process Platform reduces maintenance costs, increases efficiency, and provides ROI within a year despite some cost concerns.
Sentiment score
7.6
Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.
 

Customer Service

Sentiment score
6.7
Bizagi's customer service is effective but response times vary, with premium services offering faster, more proactive support.
Sentiment score
6.8
Nintex Process Platform customer service is generally well-received, though users desire quicker assistance and note technical support limitations.
Sentiment score
6.8
Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
 

Scalability Issues

Sentiment score
6.3
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
Sentiment score
6.9
Nintex Process Platform is generally scalable, effective on Office 365, yet faces challenges with on-premises infrastructure and pricing.
Sentiment score
7.6
Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
 

Stability Issues

Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
Sentiment score
7.5
Users generally praise Nintex Process Platform's stability, noting improvements, reliable performance, and minor disruptions, with ratings averaging seven to nine.
Sentiment score
7.7
Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.
 

Room For Improvement

Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
Enhancements needed in Nintex for usability, performance, integration, reporting, UI, deployment, AI integration, and support for custom code.
Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Additionally, the deployment process should be easier.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
 

Setup Cost

Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
Nintex Process Platform's subscription pricing is considered high compared to competitors, with significant costs for cloud-based user licensing.
Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Nintex Process Platform is expensive.
The pricing is expensive, and this is an issue.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
 

Valuable Features

Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
Nintex Process Platform offers scalable, no-code solutions with seamless integration, enhancing data management and workflow automation for enterprises.
Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Bizagi is 6.2%, up from 5.8% compared to the previous year. The mindshare of Nintex Process Platform is 2.0%, down from 2.4% compared to the previous year. The mindshare of Pega Platform is 5.4%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
Vitor Medeiros - PeerSpot reviewer
Offers capacity to integrate with external platforms but technically difficult
There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically difficult, but it would be great to be able to develop our own code and integrate it into the platform. We could then run our own code for specific actions and requests or even develop a page or form. So, if I can ask Nintex for something, it would be a way to integrate our own code for specific actions. When it comes to integration, it could have more options for custom requests.
Balaji  Choda - PeerSpot reviewer
Cost-effective wwith good automation and enhanced UI flexibility
Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
Financial Services Firm
19%
Computer Software Company
19%
Educational Organization
7%
Government
6%
Financial Services Firm
27%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...
What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it...
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to o...
What needs improvement with K2?
The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the depl...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in ...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while sett...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of y...
 

Also Known As

No data available
K2 blackpearl, K2 Five, Nintex Workflow
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
SEA Corp, Omnicom Group, Verizon, STIHL
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: June 2025.
862,514 professionals have used our research since 2012.