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BetterCloud vs OneLogin by One Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in User Provisioning Software
24th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
Data Loss Prevention (DLP) (51st), SaaS Management Platforms (9th)
OneLogin by One Identity
Ranking in User Provisioning Software
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (9th), Identity Management (IM) (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (10th), Access Management (8th)
 

Mindshare comparison

As of May 2025, in the User Provisioning Software category, the mindshare of BetterCloud is 0.3%, up from 0.3% compared to the previous year. The mindshare of OneLogin by One Identity is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

it_user720516 - PeerSpot reviewer
Quickly and easily perform bulk tasks within Google
The ability to quickly and easily perform bulk tasks within Google Google Admin only allows you to modify a single user and is lacking some critical administrative functionality. BetterCloud solves both of these issues. Would love for it to be able to replace our SSO as well as provide…
Pete Snell - PeerSpot reviewer
Staff and students can now reset their passwords using their enrolled two-factor device as the authentication mechanism
We've been a OneLogin customer for several years now. While I like the platform, there have been some challenges. A great example is the amount of work needed with that webhook for the enrollment user experience. This functionality is native to some competing products. That's one area where we've leaned on our account rep over the years. They shouldn't rely on the customer to make this experience better. This is one feature request that hasn't been implemented yet. At the same time, they've implemented other features we've requested. One is the ability to use a personal email address as a factor. Initially, they didn't have that. We pushed hard on our account team for about two years before it was finally released. It's a give-and-take. Some of the product's features aren't perfect, but we've had some success pushing fixes to the development team that needs to happen. They've done a decent job. However, there are some fixes that they don't have an interest in. A lot of what I described was before OneLogin was acquired by Quest/One Identity. Things have changed. It doesn't feel like they're driving the product as OneLogin was. It may be because it's a new product to them, and they're still trying to get the lay of the land, process feature requests, etc., but it's not moving as fast as before. We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications. The issues have high visibility. It's gotten better, but it's still there. It raises questions about whether One Identity can support the platform they've acquired. How are they enhancing the product? And how are they supporting the product and the service in the future? Those are two essential questions. There are also lots of nice-to-haves, but that's the case with any product.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
25%
Financial Services Firm
7%
Retailer
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What needs improvement with OneLogin by One Identity?
There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would b...
What is your primary use case for OneLogin by One Identity?
We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.
 

Also Known As

No data available
OneLogin, OneLogin Workforce Identity
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software. Updated: April 2025.
851,042 professionals have used our research since 2012.