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Basecamp vs ServiceNow Strategic Portfolio Management comparison

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Basecamp

Read 3 Basecamp reviews
436 views|315 comparisons
66% willing to recommend
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ServiceNow Strategic Portfolio Management

Read 27 ServiceNow Strategic Portfolio Management reviews
2,172 views|1,572 comparisons
96% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Basecamp vs. ServiceNow Strategic Portfolio Management
May 2023
Executive Summary

We performed a comparison between Basecamp and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.

Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Basecamp vs. ServiceNow Strategic Portfolio Management Report (Updated: May 2023).
Download the complete report
767,847 professionals have used our research since 2012.
Featured Review
Ken Shaurette
Easy to navigate and good for communications but needs better documentation
Anonymous User
A very strategic demand management tool that visualizes risks and ratings in a bubble chart
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ability to network informally is great for communicating with colleagues.""The ease of use is valuable."

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"Competitive in terms of research""The product is quite convenient and user-friendly.""The PPM module is an excellent service.""Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us.""The most important feature of ServiceNow IT Business Management is flexibility.""The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability.""The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.""Stable and scalable solution."

More ServiceNow Strategic Portfolio Management Pros →

Cons
"The solution could be more user-friendly.""The product isn't easy to use. It's not very intuitive."

More Basecamp Cons →

"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying.""ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more.""The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs.""ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor.""The interface isn't user-friendly.""The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform.""The user interface could be more modern.""A major improvement we would like to see is definitely around agile management."

More ServiceNow Strategic Portfolio Management Cons →

Pricing and Cost Advice
Information Not Available
  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • "I would rate the cost as five out of ten."
  • "The licensing is based on metrics and is tailored to customer's needs."
  • "I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."

    • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Basecamp?
    Top Answer:The ease of use is valuable.
    Read all 2 answers   →
    What is your experience regarding pricing and costs for Basecamp?
    Top Answer:The licensing costs are approximately $900 annually. I rate the price a four out of ten, with one being cheap and ten being expensive.
    Read all 2 answers   →
    What needs improvement with Basecamp?
    Top Answer:The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only… more »
    Read all 2 answers   →
    What do you like most about ServiceNow Strategic Portfolio Management?
    Top Answer:The PPM module is an excellent service.
    Read all 21 answers   →
    What is your experience regarding pricing and costs for ServiceNow Strate...
    Top Answer:The solution is expensive. In addition to the standard license cost, we may require specific applications, especially from an orchestration standpoint or additional plugins. Some of these plugins are… more »
    Read all 15 answers   →
    What needs improvement with ServiceNow Strategic Portfolio Management?
    Top Answer:The configurations are fine, but the user interface could be improved. ServiceNow generally introduces a lot of new user interfaces, workspaces, and other features. There is room for improvement… more »
    Read all 19 answers   →
    Ranking
    22nd
    out of 101 in Project Management Software
    Views
    436
    Comparisons
    315
    Reviews
    1
    Average Words per Review
    349
    Rating
    9.0
    3rd
    out of 35 in Project Portfolio Management
    Views
    2,172
    Comparisons
    1,572
    Reviews
    15
    Average Words per Review
    557
    Rating
    7.8
    Comparisons
    Also Known As
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    Basecamp
    ServiceNow
    Overview
    Basecamp is a web-based project-management tool developed by Basecamp and launched in 2004, with a new version being launched in 2012. Basecamp offers to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking, and a messaging system. Basecamp Classic also offers integration with Basecamp's own Campfire product, and features APIs that are used by a host of web and mobile apps. Basecamp Classic's interface is available in different languages (e.g. Spanish, French, Italian, German, Finnish and Japanese). The newer version of Basecamp currently only supports English as the interface language.

    ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

    ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

    Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

    ServiceNow SPM Best Practices

    • Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
    • Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
    • Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
    • Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

    ServiceNow Strategic Portfolio Management Benefits:

    ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

    • Big Picture Visualization
    • Improved Decision Making
    • Improved Process Management
    • Seamless Scalability
    • Increased Productivity
    • Improved Efficiency
    • Improved Time Management
    • Better Outcomes
    • Improved Communication
    • Comprehensive Reporting and Tracking
    • Improved Return on Investment


    ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

    Reviews from Real Users

    “The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

    “The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

    “The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

    Sample Customers
    Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Renewables & Environment Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Manufacturing Company11%
    Government11%
    Computer Software Company10%
    Company Size
    No Data Available
    REVIEWERS
    Small Business25%
    Midsize Enterprise7%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Basecamp vs. ServiceNow Strategic Portfolio Management
    May 2023
    Free Report: Basecamp vs. ServiceNow Strategic Portfolio Management
    Find out what your peers are saying about Basecamp vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: May 2023.
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    767,847 professionals have used our research since 2012.

    Basecamp is ranked 22nd in Project Management Software with 3 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Basecamp is rated 7.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Basecamp writes "Easy to navigate and good for communications but needs better documentation". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Basecamp is most compared with Planview Portfolios, Smartsheet and Jira, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Basecamp vs. ServiceNow Strategic Portfolio Management report.

    See our list of best Project Portfolio Management vendors.

    We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.