We performed a comparison between Barracuda Intronis Backup and Carbonite Server based on real PeerSpot user reviews.
Find out in this report how the two Deduplication Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."
"The product is easy to install and use while doing what it is expected to do."
"I have found the product's LiveBoot feature to be most valuable."
"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."
"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."
"The performance is good and the interface is user-friendly."
"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."
"We perform backup drills to test the functionality, and we don't have any problems."
"Technical support handled all our issues quickly and effectively."
"The solution is very stable."
"It does not slow down your computer or use a lot of resources as it works."
"The efficiency and convenience are excellent."
"The solution is a free engine to help work with the container."
"It seems reliable and easy to use."
"I find the BMR/image and the recovery pieces are valuable."
"Easy verification of things is the most valuable feature."
"Some features like CIFS are not supported that would help speed and flexibility."
"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."
"The web interface needs to contain a more up-to-date view of the hardware."
"Barracuda Backup could use some more integration."
"Setting up Barracuda Backup is straightforward."
"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."
"Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging."
"In the next release of this solution, I would like to see cloud support and deduplication functionality."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The stability has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The Hyper-V backup has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
Barracuda Intronis Backup is ranked 10th in Deduplication Software with 24 reviews while Carbonite Server is ranked 22nd in Cloud Backup with 7 reviews. Barracuda Intronis Backup is rated 8.4, while Carbonite Server is rated 8.2. The top reviewer of Barracuda Intronis Backup writes "Finding data to restore is much easier than rummaging through tapes to find backups". On the other hand, the top reviewer of Carbonite Server writes "A simple, efficient, reliable product". Barracuda Intronis Backup is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain) and Azure Backup, whereas Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and Veeam Backup for Microsoft 365. See our Barracuda Intronis Backup vs. Carbonite Server report.
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