We performed a comparison between IBM Cloud Identity Service and Microsoft Entra ID based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It's a quite comprehensive solution and it scales quite well within our required scale as well, which is very useful."
"The most valuable features of this solution are definitely the authorization and authentication, and the rule-based user validation."
"The centralized management feature is very valuable."
"The ability to speed up ability is an asset."
"The product is easy to use."
"Azure is the leading market solution because of its history, features, and maturity."
"The scalability of the product is decent."
"The security features, multi-factor authentication, and service management features are valuable."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The documentation, and the way that people are notified of updates, are things that can be improved. I'm a big fan of Microsoft products but the way they document is not that great."
"Whatever business requirements we needed in the past three years, users were created, with the name of the user and they were not connected with the Active Directory. We were trying to in house in three years and with directory, but we were not able to achieve it."
"The onboarding process for new users can be improved. It can be made simpler for people who have never registered to Azure AD previously and need to create an account and enable the MFA. The initial setup can be made simpler for non-IT people. It should be a bit simpler to use. Unless you get certifications, such as AZ-300 and AZ-301, it is not a simple thing to use at the enterprise scale."
"I would like it if Intune could manage MacOS or iOS directly. Right now, we have to use a third-party solution."
"Microsoft Entra ID's impact on access and identity management is relatively limited."
"Maybe there could be a dashboard view for Active Directory with some pie or bar charts on who is logged in, who is not logged in, and on the activity of each user for the past few days: whether they're active or not active."
"Its area of improvement is more about the synchronization of accounts and the intervals for that. Sometimes, there're customers with other network challenges, and it takes a while for synchronization to happen to the cloud. There is some component of their on-prem that is delaying things getting to the cloud. The turnaround time for these requests is very time-sensitive. I don't mean this as derogatory for this service, but in my experience, that happens a lot."
"Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not. It should have more integration with third-party platforms and applications."
Earn 20 points
IBM Cloud Identity Service is ranked 22nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) while Microsoft Entra ID is ranked 1st in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 190 reviews. IBM Cloud Identity Service is rated 8.0, while Microsoft Entra ID is rated 8.6. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". IBM Cloud Identity Service is most compared with , whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Cisco Duo.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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