We performed a comparison between Auvik Network Management (ANM) and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Auvik's reliability is impressive."
"The topology map is good. It shows each device and whether it has a safe connection, how long it has been connected, and its activities. That's really helpful. Knowing the map helps our efficiency."
"I like Auvik's mapping. Your home dashboard has a map view where you can see potential issues on the endpoints. If an AP or switch has a problem, you can drill down into those to see how it's affecting the endpoints."
"I like the fact that it's easy to set up and learn our network. I've used some other systems where it takes a lot of time and effort to manage the monitoring system, so you get what you put into it. The nice thing about Auvik is that you put the credentials in, put the agent on the network, and it just does its thing. It sets up alerts that you would most likely turn on anyway without even having to do it. If you add another new device to the network, it detects it and sets alerts up for that device. With the other systems that I've used, I had to manually add those devices in and manually set the alerts for new devices. I like that it's an almost set-it-and-forget-it sort of system."
"The network flow piece is the most useful. We can identify the busiest parts of the network based on the reporting from the switches about what is utilizing the most bandwidth on specific switch ports. I can narrow down which segments of the network might be having issues."
"I like Auvik's SNMP capabilities. Seeing all the metrics and analytics in one dashboard is a game-changer. The topology is excellent."
"The stand-out feature is the automated config backup on networking devices. This automation is handy in a bind when a machine crashes, and you need to pull the config out of Auvik."
"Being able to see things like the hardware lifecycle, if our equipment is up to date, if connections are broken, or whether there are physical line breaks, is helpful. We're able to determine connectivity issues. We can monitor pretty much anything that is network-related."
"One of the excellent features is the service analyzer, which is truly impressive."
"I find the episode review, glass tables, and correlation search features very useful."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"We have a lot of teams using Splunk and they would be blind without it."
"One particularly useful feature of Splunk ITSI is the ability to create custom services."
"It's scalable and expands well."
"The Wi-Fi side needs improvement."
"The dashboard needs to be more intuitive."
"We have a few other networking tools. Some of them are specifically for managing Wi-Fi. They have some great features where they give specific recommendations based on the network traffic they're seeing and based on other customers that have had similar issues, or even just by looking at your own data that they're gathering. They give AI-based recommendations on how to improve the network. Auvik could have something like that. It gives us excellent visibility into the network, but if there is a way to include some remediation tips that are digestible by level-one and level-two techs, that would be great."
"The tutorial could be a little bit more comprehensive."
"The user interface could be less cluttered."
"One thing I would like to see is more functionality designed for managed services, such as multi-tenancy, to better manage things from an MSP perspective."
"They may need to add some more integration pieces with different vendors. For example, API keys aren't available for certain vendors. While everything that I have works with Auvik and gets monitored by it, there are a few network items I have that I would like to see deeper integration with..."
"I've been finding some features difficult. It might be because I'm used to PRTG, and Auvik works differently. When it comes to monitoring a simple IP address, Auvik makes it a bit harder and more complex because you have to create a service inside the site. It's not just creating a sensor and having it ping the device. You need to go to the site and create the service."
"Price sensitivity is an issue in the country where we use Auvik because of our exchange rate. It would be helpful if they could offer a slightly more affordable price in this region. I'd also like to see Auvik introduce more AI-driven features."
"We also faced challenges relating to UI development."
"Splunk ITSI consumes a lot of CPU resources."
"The data recovery has room for improvement."
"Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well."
"It would be good if an interface was included in the next release."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"The problem becomes the price, as Splunk is an expensive product."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 131 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Auvik Network Management (ANM) is rated 8.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Domotz, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Auvik Network Management (ANM) vs. Splunk ITSI (IT Service Intelligence) report.
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