We performed a comparison between Automation Anywhere (AA) and Sauce Labs based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to install and use."
"It has drag-and-drop features, which makes it very fast for us to gather the required data."
"The automation of data entry is the most valuable feature for us."
"The tool feature I found the most valuable is Metabot, as we can include the DLLs that are proprietary written code in .NET or other technologies."
"What really helps RPA to grow is the cognitive part of it. That's where the product is really good. Initially, it started out as RPA, but now there is a cognitive aspect to it. That's a key value to it."
"I like the OCR feature, where we can capture information from PDFs."
"The simplicity and ease of use is the most valuable part of Automation Anywhere."
"Our experience with technical support at Automation Anywhere has been great. They have been very helpful, especially during the PoC, processes which are sort of early on in their sales cycle, or when we were just starting with Automation Anywhere a couple of years ago. We got great support for getting it onboarded in-house and getting our team up to speed. So, we have found it to be a great partnership."
"Our machines are mostly Windows. Being able to test with Safari, on a Mac, and other types of browser pieces without having to manage all the infrastructure is the biggest feature that our team enjoys."
"Testing across multiple devices and environments is now possible to do quickly and effectively."
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"So far, the stability has proven to be quite good."
"Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in after a few hours."
"The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They also provide real devices, so you just provide the URL and test your application."
"The error logging is also very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
"One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products."
"The technical support needs improvement."
"Technical support is not very good and they sometimes promise what they cannot deliver. They promised us that they would implement multitrigger and according to sources delivery of that functionality is not in their plans."
"If I build a bot today and don't use it, however, in several months, someone tries to use it, there's a 30-40% change the bot will fail in one or two areas."
"The analytical dashboard in the Control Room could use some improvement."
"We had a few setbacks because of bots getting queued and unable to force delete a task bot which kept persisting in the control room. These features should be included in future releases which will be highly beneficial."
"With any new upgrades, we have to make changes in the codes. To us, this means that the tool is not stable. We have been told by Automation Anywhere that this will be fixed in future releases."
"We have encountered some issues in the actions like Terminal Emulator-> Send Key -> Page Down/Up not working."
"From the IQ Bot perspective, frankly speaking, they still have to improve a lot... My expectation from a straight, technical, architectural point of view was that I would be able to create my own algorithm and integrate it. But with IQ Bot, I am not able to integrate anything..."
"The ability to install profiles on iOS real mobile devices should be included."
"This product is not super scalable, because you have a very specific number of VMs that you can use."
"Lacks the ability to start multiple tests simultaneously."
"I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management."
"It should provide more examples of script code."
"We had some specific features that we opened tickets on, although they were not earth-shattering. For example, the way the menus scroll could be improved because it does not have a bar, the way that people are used to, where you can move up and down."
"Progress towards reducing application testing time can be made."
"We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 483 reviews while Sauce Labs is ranked 11th in Functional Testing Tools with 111 reviews. Automation Anywhere (AA) is rated 8.4, while Sauce Labs is rated 8.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, Katalon Studio and OpenText UFT One. See our Automation Anywhere (AA) vs. Sauce Labs report.
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