We performed a comparison between Atlassian Confluence and OpenText Content Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"Great shareable and co-editing features."
"This is a scalable solution that supports thousands of users."
"The most valuable features is its design documentation abilities."
"It is easy to use."
"It is a good collaboration tool."
"The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"An advantage is integration with your IP directory."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The product can be integrated with different solutions."
"It has a robust search but has often been difficult for people to learn."
"The product is considered expensive."
"Atlassian Confluence is not really a community-friendly solution."
"There is room for improvement in terms of pricing."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"They can improve the table feature of Confluence. It is currently not adequate."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The stability of the solution is an area of concern where improvements can be made."
"The product could improve its scalability."
"The ease of use should be addressed."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while OpenText Content Manager is ranked 10th in Enterprise Content Management with 21 reviews. Atlassian Confluence is rated 8.2, while OpenText Content Manager is rated 7.6. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
