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Atlassian Confluence vs Drupal vs OpenText Documentum comparison

 

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Corporate Portals (Enterprise Information Portals)
Web Content Management
Enterprise Content Management
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
it_user628050 - PeerSpot reviewer
The best features are its extensibility and plug-ability. It has a very good authentication/authorization system.
The learning curve is the thing that scares most people away from using Drupal. With Drupal Version 8, it has taken a more standardized way by teaming up with the Symfony framework. This, however, is a double-edged sword. It takes you a step further away from the typical front-end developers that had found their gem in Drupal Versions 6 and 7. By its procedural nature, they were able to build semi-complex websites without any real programming and object oriented programming knowledge. Everything below Drupal 8 was aimed at being a procedural application where you can make changes by using hooks they provide in their code (a small amount were Object Oriented, but most people would never touch this). This allows for an easy way to modify existing pages for the non-programmers who know how to write scripts a little. But these hooks are very specific to Drupal itself (hence the steep learning curve) and aren’t very intuitive if you look at PHP frameworks/applications as a whole. The documentation on how to do things as a complete novice is only subpar in both Drupal 7 & 8. By now there are plenty how-to tutorials on how to do things in Drupal 7 luckily. With Drupal 8 they decided to use Symphony2 as the base framework for the system. This allows for best practices in that framework to be used and allow the vast community of symphony2 programmers to make a switch to Drupal since it leans closer to home than the procedural approach from the previous version. Almost everything is now Object Oriented and the amount of hooks (the old procedural approach) has been pushed back to a minimum. This makes it more difficult for the previously mentioned non-programmers. They are now looking at a huge time-investment to learn OO Programming to get started in Drupal 8. I believe this is the reason why Drupal 8 is making such a slow start compared to Drupal 6 & 7. It’s a good product but they made it so much harder for the people who can write basic PHP scripts. The main area of improvement would be better/more documentation and tutorials on how to do things in Drupal 8 at this moment. It’s a leap of faith for the non-programmers out there and some of them just completely thrown off by it. This is what incites projects like https://backdropcms.org/ where they fork Drupal 7 to keep it going after it reaches EOL.
Sunil Mudambi - PeerSpot reviewer
Saves time and increases an organization's productivity
It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."
"Documenting everything related to the project is good for me. It enables me to use rich text to document, insert macros and links, highlight with different colors, and organize pages in a hierarchical way."
"The search functionality is a really powerful feature."
"I rate this solution a nine out of ten."
"I find the editing option straightforward and quick."
"The best feature is document management."
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"It is easy to use."
"It is good for big projects."
"We use a part of the solution called Acquia. The personalization portion of this is the most valuable aspect fo the solution."
"The feature I find most valuable is that Drupal is a framework and not only a CMS."
"You can build websites on it very quickly."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The most valuable feature is the management."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"It is quite good."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The most valuable features of this solution are the security, storage, and document search capability."
 

Cons

"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"Space maintenance could be made a little more user-friendly."
"There is room for improvement in terms of pricing."
"The software does not currently have any kind of AI integration. Given that many platforms are now incorporating AI, I believe Confluence should also consider AI integration."
"The product should have a workflow with approvals out-of-the-box."
"I would like to see more macros provided by the company included in the license."
"The cost of the solution is too high."
"It is a little bit simplified."
"The user experience in designing layouts should be much easier or much more helpful."
"I think the support needs to improve, as well as the integration with tracking and analytics systems."
"Digital experience features like target, segmentation, and campaign management have a long way to go."
"The biggest issue for us is the price of the product."
"The price is quite high as the licensing prices are significant."
"The user interface can be a bit more intuitive."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"The BPM side should be improved."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"An area that needs to improve is how to reduce storage space on the AWS site."
 

Pricing and Cost Advice

"When you purchase this solution you get some support."
"This is a very expensive solution."
"We pay $350 a month to use the solution."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"For us, it's free to use. We don't pay any licensing."
"Confluence charges an extra fee for analytics."
"We have to pay licensing fees."
"The issues I have with the pricing are in respect to the add-ons."
"I would like to see better pricing."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"The product is expensive."
"It is quite an expensive product."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Educational Organization
69%
Financial Services Firm
5%
Computer Software Company
4%
Manufacturing Company
4%
Government
16%
Manufacturing Company
16%
Financial Services Firm
13%
Computer Software Company
12%
Financial Services Firm
19%
Government
12%
Computer Software Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, contr...
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, h...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not read...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of gr...
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...
What needs improvement with OpenText Documentum?
The price is quite high as the licensing prices are significant.
 

Also Known As

Confluence
No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
BMJ, The Economist, New Republic, SpaceX, Lush, Danone, Tesla Motors, Peugeot, Stanford Law, Harvard, Oxford University, MIT Media Lab, The Beatles, MTV UK, The Weather Channel, NBC, BBC, grammy.com, Mus_e du Louvre, Whitehouse.gov, London.gov.uk, Gouvernment.fr, New Zealand Government, The Prince of Wales, British Council, NYC Metropolitan Transport Authority, Gatwick Obviously
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: April 2025.
851,042 professionals have used our research since 2012.