We performed a comparison between Aternity AppInternals [EOL] and OpenText Diagnostics based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"I like it that one can match IPs with the application name."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"It would be great if the solution could offer fixed bundles and more features."
"Support for PHP, DB and other applications need to be supported."
"The technical support is not very good and should be improved."
"They should find a way for report generation from TTW to run quicker."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
Aternity AppInternals [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while OpenText Diagnostics is ranked 33rd in Application Performance Monitoring (APM) and Observability with 4 reviews. Aternity AppInternals [EOL] is rated 8.2, while OpenText Diagnostics is rated 7.8. The top reviewer of Aternity AppInternals [EOL] writes "We use it to see the experience of users hitting our sites and analyze performance by region, browser, etc". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". Aternity AppInternals [EOL] is most compared with IDERA Precise, whereas OpenText Diagnostics is most compared with Dynatrace, AppDynamics, Broadcom DX Application Performance Management and Accedian Skylight.
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