Aspect Unified IP is ranked 10th in IVR Systems while Cisco CCX is ranked 4th in IVR Systems. Aspect Unified IP is rated 0.0, while Cisco CCX is rated 9.0. On the other hand, the top reviewer of Cisco CCX writes "Interactive voice response and automatic call distribution help to improve our customer service". Aspect Unified IP is most compared with , whereas Cisco CCX is most compared with Cisco Contact Center Enterprise, Genesys Cloud CX, Nuance IVR, NICE CXone and Five9.
See our list of best IVR Systems vendors and best Contact Center Infrastructure vendors.
We monitor all IVR Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.