We performed a comparison between Appian and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM)."The product has a very good mobile app."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"Technical support has been amazing overall."
"It's a stable product."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"The initial setup was seamless. We didn't run into any hardships at all."
"The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"The most valuable feature is the management."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"Appian could be improved by making it a strict, no-code platform with free-built process packs."
"I wouldn't say their response time is long, but it could be quicker."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"If that had more DevOps capabilities, it would be an excellent product."
"Architecture of product and scalabiility issues."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"There could be a scope of enhancement for capturing the variety of use cases."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"OpenText Documentum's user interface could be improved a little bit."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"Sometimes DocBroker cannot see the DocBase."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The user interface can be improved."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 25 reviews. Appian is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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