Appgate SDP vs Cisco Duo comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 1, 2023

We compared Appgate SDP and Duo Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Appgate SDP's setup process was considered moderately complex and time-consuming, taking several days or even a week to complete. On the other hand, the initial setup for Duo Security was generally described as simple, easy, and fast, with few problems encountered.
  • Features: Appgate SDP is highly praised for its adaptability, reliability, and powerful customization options. Conversely, Duo Security stands out in delivering dual-factor authentication, effortless registration, and seamless integration with diverse platforms.
  • Room for Improvement: Based on the reviews, Appgate SDP has room for improvement in terms of cost, non-split tunnel functionality, enterprise-level solutions, and user interface. On the other hand, Duo Security can improve compatibility, user management, password-free login, and integration options.
  • Pricing: Appgate SDP's setup cost is considered expensive. In contrast, Duo Security offers flexible and affordable licensing options, making it accessible to a wide range of customers. Some small businesses find Duo Security expensive, but large enterprises see the cost as justified due to potential data breaches.
  • ROI: Appgate SDP's ROI is uncertain, whereas Duo Security offers a positive ROI through enhanced security, defense against cyber-attacks, compliance with regulations, and cost reduction.
  • Service and Support: Appgate SDP's customer service receives positive feedback for technical assistance and quick response times. Some customers believe that support could be enhanced. On the other hand, Duo Security's customer service is highly acclaimed, providing remote assistance and prompt issue resolution. Users with upgraded licenses receive even better support. However, without a service agreement, response times may be slower, potentially leading to financial losses. 

Comparison Results: Appgate SDP requires a more intricate setup process, but it offers flexibility, resilience, and powerful configuration options. It is considered costly and lacks user-friendly interface. Conversely, Duo Security has a simple setup, provides two-factor authentication, and is commended for its simplicity and time-saving advantages. It faces some compatibility and integration difficulties, but offers affordable pricing and a favorable return on investment. Customer service and support receive high praise for both products.

To learn more, read our detailed Appgate SDP vs. Cisco Duo Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a scalable solution...The support answers your questions very fast.""It is pretty stable.""One of the most important features is stopping lateral movement across our network.""The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability.""The interface is really friendly. It's simple to understand.""The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."

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"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature.""It's pretty easy for users to figure it out.""It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going.""The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good.""It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work.""It's simple. It's reliable. I haven't had any issues with it.""At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process.""Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."

More Cisco Duo Pros →

Cons
"It would be better to connect to an application portal from any device. Documentation and support could be better.""The user interface should be improved as it is not very easy to work with the updates.""One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there.""They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection.""On the cloud, when you make some changes, it may be difficult.""One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."

More Appgate SDP Cons →

"Sometimes, it's a little harder for customers to adopt.""The technical engineers in the first line of support should improve their knowledge.""The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system.""Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious.""We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo.""We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high.""The product could be more intuitive on the app.""It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."

More Cisco Duo Cons →

Pricing and Cost Advice
  • "It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
  • "We pay $100 per user per month. One license for the site is around $17."
  • "The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
  • More Appgate SDP Pricing and Cost Advice →

  • "During testing we are allowed a certain number of licenses for free."
  • "Its price is reasonable. It is not highly expensive."
  • "Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
  • "Our licensing fee is currently on an annual basis."
  • "The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
  • "Duo Security is free."
  • "With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
  • "Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
  • More Cisco Duo Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal… more »
    Top Answer:The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market.
    Top Answer:They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection.
    Top Answer:We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier Duo Security is easy to configure and… more »
    Top Answer:They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
    Top Answer:I am not aware of the pricing. There are two departments, and I don't have any information about them.
    Ranking
    11th
    out of 34 in ZTNA as a Service
    Views
    1,936
    Comparisons
    1,264
    Reviews
    5
    Average Words per Review
    374
    Rating
    8.8
    3rd
    out of 34 in ZTNA as a Service
    Views
    1,710
    Comparisons
    1,307
    Reviews
    43
    Average Words per Review
    758
    Rating
    8.9
    Comparisons
    Also Known As
    Duo Security
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    Appgate
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    Overview

    Appgate SDP is a network access control tool for local and remote access, multifactor authentication, and micro-segmentation. It is a flexible, robust, and configurable tool with good documentation, interface improvements, and ease of deployment. 

    It helps organizations prevent lateral movement across networks and servers and provides a more granular access control structure than traditional VPNs. Appgate SDP's valuable features include the ability to hide servers, good support, stability, scalability, and stopping lateral movement. It is currently being used as the main VPN solution for many companies.

    Cisco Duo is a cloud-based access management platform that secures access to all applications, for any user and device, from anywhere. It’s designed to be both easy to use and deploy, while providing complete endpoint visibility and control.

    Duo verifies users' identities with strong passwordless authentication and industry-leading multi-factor authentication. Paired with deep insights into your users’ devices, Duo gives you the policies and control you need to limit access based on endpoint or user risk. Users get a consistent login experience with Duo's single sign-on that delivers centralized access to both on-premises and cloud applications.

    With Duo, you can protect against compromised credentials and risky devices, as well as unwanted access to your applications and data. This combination of user and device trust builds a strong foundation for a zero trust security model.

    Sample Customers
    United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm9%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Comms Service Provider13%
    Financial Services Firm10%
    Government8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Government7%
    Financial Services Firm7%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise13%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise61%
    REVIEWERS
    Small Business32%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise15%
    Large Enterprise58%
    Buyer's Guide
    Appgate SDP vs. Cisco Duo
    March 2024
    Find out what your peers are saying about Appgate SDP vs. Cisco Duo and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Appgate SDP is ranked 11th in ZTNA as a Service with 6 reviews while Cisco Duo is ranked 3rd in ZTNA as a Service with 55 reviews. Appgate SDP is rated 8.8, while Cisco Duo is rated 8.8. The top reviewer of Appgate SDP writes "Helps us manage traffic-related issues and streamlines access management for the network ". On the other hand, the top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". Appgate SDP is most compared with Zscaler Internet Access, Prisma Access by Palo Alto Networks, Zscaler Private Access, Waverley Labs Open Source Software Defined Perimeter and Akamai Enterprise Application Access, whereas Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Fortinet FortiAuthenticator, Yubico YubiKey and UserLock. See our Appgate SDP vs. Cisco Duo report.

    See our list of best ZTNA as a Service vendors and best ZTNA as a Service vendors.

    We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.