We compared Appgate SDP and Duo Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Appgate SDP requires a more intricate setup process, but it offers flexibility, resilience, and powerful configuration options. It is considered costly and lacks user-friendly interface. Conversely, Duo Security has a simple setup, provides two-factor authentication, and is commended for its simplicity and time-saving advantages. It faces some compatibility and integration difficulties, but offers affordable pricing and a favorable return on investment. Customer service and support receive high praise for both products.
"It is a scalable solution...The support answers your questions very fast."
"It is pretty stable."
"One of the most important features is stopping lateral movement across our network."
"The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability."
"The interface is really friendly. It's simple to understand."
"The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"It's pretty easy for users to figure it out."
"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work."
"It's simple. It's reliable. I haven't had any issues with it."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"It would be better to connect to an application portal from any device. Documentation and support could be better."
"The user interface should be improved as it is not very easy to work with the updates."
"One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there."
"They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection."
"On the cloud, when you make some changes, it may be difficult."
"One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management."
"Sometimes, it's a little harder for customers to adopt."
"The technical engineers in the first line of support should improve their knowledge."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"The product could be more intuitive on the app."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
Appgate SDP is ranked 11th in ZTNA as a Service with 6 reviews while Cisco Duo is ranked 3rd in ZTNA as a Service with 55 reviews. Appgate SDP is rated 8.8, while Cisco Duo is rated 8.8. The top reviewer of Appgate SDP writes "Helps us manage traffic-related issues and streamlines access management for the network ". On the other hand, the top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". Appgate SDP is most compared with Zscaler Internet Access, Prisma Access by Palo Alto Networks, Zscaler Private Access, Waverley Labs Open Source Software Defined Perimeter and Akamai Enterprise Application Access, whereas Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Fortinet FortiAuthenticator, Yubico YubiKey and UserLock. See our Appgate SDP vs. Cisco Duo report.
See our list of best ZTNA as a Service vendors and best ZTNA as a Service vendors.
We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.