We performed a comparison between AppDynamics and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Error analysis in the troubleshooting sections go straight to the point."
"It helped to find quick solutions for specific business transactions."
"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."
"It allows us to configure health rules so that we can, based on our own experience, determine when an application is behaving incorrectly."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments."
"Has helped us to increase customer acquisitions and reduce revenue leakage."
"The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"Has a simple setup. It can be up and running within hours."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"The stability of the Micro Focus Voltage SiteScope is good."
"They need to improve the consolidation of agents for the agent's installation process."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"AppDynamics's agent management could be improved."
"In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing."
"The training on the dashboards that is provided could be a little bit better, as could the use cases. They should have some good examples out there. As it is right now, I had to scour YouTube to find some stuff."
"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."
"The Log Analytics feature is a bit complicated."
"It may lack some features other products in the category have like more detailed transaction tracking."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"The graphs and dashboard in the solution are areas that need improvement."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while OpenText SiteScope is ranked 25th in Application Performance Monitoring (APM) and Observability with 24 reviews. AppDynamics is rated 8.2, while OpenText SiteScope is rated 7.6. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, Prometheus, BMC TrueSight Operations Management and Splunk Enterprise Security. See our AppDynamics vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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