We performed a comparison between Akamai App and API Protector and Citrix Web App and API Protection based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution can scale extremely well."
"I have contacted the support team of Akamai... I am happy with their responses and answers to my problems."
"The product has a good UI."
"They have a fantastic tool for analyzing and viewing your traffic."
"The support that we got from their technical team has been fantastic. I have never experienced this level of support from other CDN providers."
"The dashboard is the most interesting feature of the Akamai portal where you can have a detailed analysis of all the attacks that are happening. You can drill down an issue and see exactly what is happening, who are the bad guys attacking your website, and how Akamai is protecting the website. That is the most valuable feature."
"We are getting security for each and every API."
"The solution easily identifies, delays, or allows business traffic."
"We have good customer support."
"The work balancing applications are the most valuable feature."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"Citrix Web App API Protection allows you to enable a blocking mode"
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"The performance of the cloud monitoring tool is low."
"The pricing could be reduced a bit."
"They are already very flexible, but room for improvement is there. Reports generation could be better and should be improved."
"The product should provide a secure NTP."
"Customer support has room for improvement."
"In terms of precedence of Akamai rules, the last one is implemented. That is the one that is operational. If two rules contradict, the last one is implemented. We had a clash, but it was really tough to find that out. I would like to have a rulebook because, in their architecture documentation, it is not mentioned anywhere that if two rules clash, the last one works, and if it does not work, then what to do. This is something we were debating today with their tech support. With AWS, we get documents for the issues so that they do not occur in the future. Akamai's support and knowledge base needs to be improved."
"Support and the pricing need to improve."
"Akamai needs to focus on quickly responding to risks, even those that may potentially be of zero threat..Maybe some of the documentation is a little confusing. They have a lot of different places where you can go to get information, and some of the information is quite out of date."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"The product could be improved by making it easier to use and easier to implement."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The configuration for its web application firewall is complicated."
"The solution's pricing is a big concern and should be improved."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
More Citrix Web App and API Protection Pricing and Cost Advice →
Akamai App and API Protector is ranked 8th in Web Application Firewall (WAF) with 27 reviews while Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews. Akamai App and API Protector is rated 8.4, while Citrix Web App and API Protection is rated 8.0. The top reviewer of Akamai App and API Protector writes "Easy to learn and gives us a report of traffic". On the other hand, the top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". Akamai App and API Protector is most compared with Cloudflare Web Application Firewall, Microsoft Azure Application Gateway, AWS WAF, Prolexic and AWS Shield, whereas Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Imperva DDoS. See our Akamai App and API Protector vs. Citrix Web App and API Protection report.
See our list of best Web Application Firewall (WAF) vendors.
We monitor all Web Application Firewall (WAF) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
