We performed a comparison between AirCheck G3 and DX Spectrum based on real PeerSpot user reviews.
Find out in this report how the two Network Troubleshooting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."AirCheck G2 gives me an overview of which channels are used by the access points or who delivers the Wi-Fi, which gives me a clear picture of what's going on."
"The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful."
"AirCheck made a lot of children and caregivers quite happy. While I might not have resolved everything, I have reduced the problems that we had every night. During the day, they would do visible checks and not always rely on the monitors, but every night, they had at least three or four of those alarms. I was able to reduce it to once or twice a week since those appliances are still limited in their wireless capability."
"It has made our networking staff more productive. We spend less time because the device helps us by identifying the issue and providing a solution for the customer. Prior to not having this device, we would have to guess when an issue arose. Now, we don't have to guess. This can easily save us hours per call."
"AirCheck has a feature that lets you play a tone so you can track down a rogue AP based on the RF signal. That's a cool feature. It can also help you identify interference like microwave ovens or Bluetooth devices. I also like the ability to link it to your online account. It sends a report via email and saves it on the cloud."
"The auto-test, channel scanner, packet capture, and Link-Live integration are all crucial features we use regularly. The wired cable tester is also indispensable. We frequently run into problems during cable testing that are hard to pin down. When tracking down a cable problem, you usually need to plug something into the cable and ensure the cable plant is reliable."
"It is a pretty rock-solid device that is well-built."
"The AirMapper Site Survey on the AirCheck G2 is the most valuable feature. It is really nice to be able to upload the maps remotely to the website, and then have the analyst upload the results so we can review the data."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"Scalable and stable network monitoring tool with a simple setup."
"All networks (or network equipment) are monitored through CA Spectrum."
"The presentation layer is pretty simple and straightforward."
"It creates transparency and makes everything work by being more transparent."
"The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us."
"Discovery: Scheduled, on-demand, synchronized with eHealth."
"The Global Collections are what I found to be most valuable. With the Global Collections, you're able to organize and categorize devices into "folders," or functional groups and categories, so that it doesn't matter which SpectroSERVER those devices are on."
"I would like them to modify the interface. The button to change profiles is fairly small. When you have interventions, it is not always possible to have a ballpoint pen or perfect precision touch with it, since sometimes you need to touch it quite a lot when your hands are very dirty. I would like a special pen that is compatible with that responsive screen. That would make it easier."
"The solution doesn't have much functional information online."
"The only thing that would be an improvement would be the ability to do MPO/MPT testing, which is another mode of fiber, along with more options on the SFP to do that testing."
"We use these out in the field, and because they're not allowed on our network, we usually have to have the person take them home and provide backhaul to them. In other words, they are not allowed through our firewalls to dump the data. So, we have to have them go to a separate wired network to dump the data. There could be an option to put an LTE and have a phone engine in it so that you can buy a SIM card for it and have it use cellular to download the data. That is something that would be nice to have. That's a little kink in this system right now. Other than using the Ethernet port to download data, it'd be nice if we could use either LTE or some other way to get the data that was collected by AirCheck G2 to our Link-Live portal."
"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."
"If it was capable of downloading MIBs onto the device, then we could identify the manufacturer. Sometimes, when I am troubleshooting, there is a Mac address. For example, there is a rogue device and it just gives us a Mac address, which is fine. It gives us something, which is better than nothing. It would be nice if it was able to download a MIB where we could associate it with that Mac address and the manufacturer."
"The battery life needs improvement. For example, when you are doing an Ethernet test, that seems to drain the battery pretty quickly."
"A feature I would like to see is the ability to charge the device via a PoE outlet. Usually, I need to charge it at home. It would be good to leave the device plugged in and charging at a PoE source at the customer site after a quick look at the network when I have moved on to other tasks."
"The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."
"If nobody else has said the documentation needs improvement, let's go there. I understand, you can either write about it or you can do it. And most of us would rather they do it, but now that they've done it, those of us that didn't do it, we need to go and find: "Where did they write about this to tell us how to do it?" That's always lacking."
"The CA Technologies sales team destroyed their relationship with our business units."
"DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."
"The platform is complicated to use."
"It needs better integration with other CA products."
AirCheck G3 is ranked 5th in Network Troubleshooting with 13 reviews while DX Spectrum is ranked 6th in Network Troubleshooting with 115 reviews. AirCheck G3 is rated 8.6, while DX Spectrum is rated 8.4. The top reviewer of AirCheck G3 writes "A portable, rugged device that reduces resolution time and saves thousands of dollars". On the other hand, the top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". AirCheck G3 is most compared with LinkRunner, AirMagnet Survey, iTrinegy NE-ONE Network Emulator and NetAlly EtherScope nXG, whereas DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes. See our AirCheck G3 vs. DX Spectrum report.
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