We performed a comparison between AirCheck G3 and AirMagnet Survey based on real PeerSpot user reviews.
Find out in this report how the two Network Troubleshooting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution saves us a factor of 10 in time. If a typical WiFI ticket would cost me two hours with AirCheck, then it would cost me 20 hours without it. At 20 hours, you start to refuse to do tickets because it is just too expensive."
"The AirMapper Site Survey on the AirCheck G2 is the most valuable feature. It is really nice to be able to upload the maps remotely to the website, and then have the analyst upload the results so we can review the data."
"The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful."
"It is portable. It is rugged. It comes with a nice case. It has been dropped, but it doesn't break. I don't have a crack screen or anything like that. It has pretty good battery life."
"I like the cloud functionality. That's very useful because somebody can go onsite, someone who is not really skilled, and I can see the test results from the office."
"The ability to push data to Link-Live is really important. On the main screen, you can see all the system parameters, and then you can also go and see all the current systems that are operating. They all have different SSIDs or system identifiers, and you can see all SSIDs that are operating in a certain area. Being able to see that and being able to dive into each one and figure out what frequency it is operating under is valuable."
"The one-button AutoTest feature is an amazing tool. It works well. It tells you whether or not you have shorts in your network, your PoE+ is running low on voltage, and shows you your link speed."
"AirCheck made a lot of children and caregivers quite happy. While I might not have resolved everything, I have reduced the problems that we had every night. During the day, they would do visible checks and not always rely on the monitors, but every night, they had at least three or four of those alarms. I was able to reduce it to once or twice a week since those appliances are still limited in their wireless capability."
"It is reliable and easy to use (user-friendly). The heat mapping, passive network surveying, and doing the heat mapping of a building's wireless network allows me to see what level of coverage an area has."
"Using the products to ensure the safety of our equipment that we have a lot invested in."
"We use the solution for Wi-Fi and networks."
"The predictive survey is the most valuable feature. I use it quite often."
"The most valuable feature is the predictive survey. The antennas' RF patterns are reflected correctly on the drawing when preparing predictive heat maps."
"The benefit is with the ease of use of the software, I am able to show the customer, "Here is what your wireless coverage looks like." It is set up in a fashion that non-technical people can understand it."
"It allows us to prepare more real designs. Later, we validate them with actual surveys."
"Customer service is great."
"We use these out in the field, and because they're not allowed on our network, we usually have to have the person take them home and provide backhaul to them. In other words, they are not allowed through our firewalls to dump the data. So, we have to have them go to a separate wired network to dump the data. There could be an option to put an LTE and have a phone engine in it so that you can buy a SIM card for it and have it use cellular to download the data. That is something that would be nice to have. That's a little kink in this system right now. Other than using the Ethernet port to download data, it'd be nice if we could use either LTE or some other way to get the data that was collected by AirCheck G2 to our Link-Live portal."
"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."
"The only thing that would be an improvement would be the ability to do MPO/MPT testing, which is another mode of fiber, along with more options on the SFP to do that testing."
"A feature I would like to see is the ability to charge the device via a PoE outlet. Usually, I need to charge it at home. It would be good to leave the device plugged in and charging at a PoE source at the customer site after a quick look at the network when I have moved on to other tasks."
"The biggest improvement would be an easier upload over wireless to Link-Live. Currently, the device has to be patched into the Ethernet. The wireless upload has been giving us some issues."
"NetAlly has been behind the curve on visualization, Wi-Fi design, and heat maps for a little while now. They're perfectly aware of this deficiency, but what they offer is good enough for a lot of people. It's not suitable for larger shops, but it works in a pinch. The AirMapper and subsequent AirMagnet integration is an afterthought."
"It was hard to determine which AP was which because it only shows the MAC address. It'll also display the MAC address of the BSSID, so it looked like I had 12 APs in my house. If I have three access points and each is a dual-band with an SSID or BSSID for each radio, it comes out to about 12 APs. That's one of the bugs fixed in the latest firmware update, but it's only available if you have a NetAlly support contract."
"If it was capable of downloading MIBs onto the device, then we could identify the manufacturer. Sometimes, when I am troubleshooting, there is a Mac address. For example, there is a rogue device and it just gives us a Mac address, which is fine. It gives us something, which is better than nothing. It would be nice if it was able to download a MIB where we could associate it with that Mac address and the manufacturer."
"The throughput should be more advanced in the future. They need to add more versions of WiFi than just one."
"It'd be nice if it was cheaper, however, you get value for your money."
"But it's definitely a more expensive solution than other ones."
"The surveying features are in need of improvement, along with general usability."
"Less time consumed doing the real surveys."
"It would be nice to have some more training resources for younger techs. We can use them if we need some assistance, but that usually requires one of us who knows what we're doing to calibrate the programs properly."
"When you conduct an active survey and then want to use it for design work, it's actually not very useful."
"Printouts are JPEG printouts. The AirMagnet software is proprietary. I can't send my customers a file, because it is AirMagnet file, even for building projects. I can only send JPEGs or screenshots of heat maps."
AirCheck G3 is ranked 5th in Network Troubleshooting with 13 reviews while AirMagnet Survey is ranked 8th in Network Troubleshooting with 38 reviews. AirCheck G3 is rated 8.6, while AirMagnet Survey is rated 8.2. The top reviewer of AirCheck G3 writes "A portable, rugged device that reduces resolution time and saves thousands of dollars". On the other hand, the top reviewer of AirMagnet Survey writes "It fixes so many problems quickly that we don't regret spending more on high-end tools than most companies". AirCheck G3 is most compared with LinkRunner, iTrinegy NE-ONE Network Emulator and NetAlly EtherScope nXG, whereas AirMagnet Survey is most compared with Ekahau Site Survey, Aruba Wireless, iBwave Wi-Fi, Ubiquiti WLAN and Cisco Meraki Wireless LAN. See our AirCheck G3 vs. AirMagnet Survey report.
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