We performed a comparison between AgilePoint and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup of AgilePoint was very easy."
"AgilePoint's most valuable feature is process management."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"I like the design and the integration capacity. It's also easy to use."
"The solution's workflows are its most useful feature."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"Powerful, full-featured business process management with excellent support"
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"The most valuable features are case management and integration services."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"They should add more information about functionality."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"The solution should be able to support Docker. This would help make scalability easier."
"It could be more flexible, but it's already a good solution for the designer."
"The solution could be more scalable."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"There is a scarcity of resources who have worked with this solution before."
"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"The solution would benefit from more integration capabilities."
AgilePoint is ranked 32nd in Business Process Management (BPM) with 5 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. AgilePoint is rated 8.0, while Pega BPM is rated 8.2. The top reviewer of AgilePoint writes " An affordable tool to create workflows requiring an easy initial setup phase". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". AgilePoint is most compared with Microsoft Power Apps, Mendix, OutSystems, Nintex Process Platform and IBM BPM, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our AgilePoint vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
