Adobe Sign vs DocuSign comparison

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Adobe Logo
670 views|586 comparisons
Docusign Logo
3,103 views|2,017 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Adobe Sign and DocuSign based on real PeerSpot user reviews.

Find out in this report how the two eSignature (Electronic Signature) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Adobe Sign vs. DocuSign Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Adobe Sign is a reliable product with good support and a continuous improvement process in place.""The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage.""I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately.""I would recommend this solution to other people. It is an easy-to-use solution and one of the best.""The ability to sign digitally is very convenient.""I give the stability a ten out of ten.""It makes it very easy to sign documents.""Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."

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"Very convenient, saves dealing with hard copies of documents.""DocuSign is easy to use. I also like the document tracking features.""The solution is stable.""The most valuable feature of DocuSign is its ability to save time.""What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online.""You can customize how you want to use the solution.""This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap.""This speeds up the sign-off process."

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Cons
"The price of the solution could improve for certain plans.""It works. I have no notes for improvement.""One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address.""The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed.""I think that the performance could be better and so could the auto-updates when filling in new columns and information.""It is hard to keep up with continuous improvements.""The UI has room for improvement.""The solution could always be more secure."

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"I would like for this solution to send me a copy of the signed document automatically.""I could always use better security around the solution.""Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother.""There are sometimes delays in user communication.""We'd like to have some integration with some of our IT services.""Resolution from customer service and their response rate in resolving issues needs to be improved.""It should automatically be datestamped beside the signature.""Some people are not that computer-literate, and people don't understand the concept of the digital signature."

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Pricing and Cost Advice
  • "Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."
  • "As of now, there are no monthly expenses involved in the solution."
  • "The free edition allows us to use the signature feature."
  • "One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."
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    Questions from the Community
    Top Answer:The ability to sign digitally is very convenient.
    Top Answer:As of now, there are no monthly expenses involved in the solution.
    Top Answer:It works. I have no notes for improvement. I do not need any extra features.
    Top Answer:The most valuable feature of DocuSign is its ability to save time.
    Top Answer:We do need to pay an annual subscription. My understanding is it is not too expensive. I'd rate the affordability four out of ten, with ten being expensive. There are no extra costs involved.
    Top Answer:I found it a bit annoying in DocuSign when it came to moving the boxes around. It would be helpful if there were more AI involved to assist with positioning them correctly during the setup of sending… more »
    Ranking
    Views
    670
    Comparisons
    586
    Reviews
    9
    Average Words per Review
    449
    Rating
    9.3
    Views
    3,103
    Comparisons
    2,017
    Reviews
    9
    Average Words per Review
    415
    Rating
    8.4
    Comparisons
    OpenText Core Signature logo
    Compared 17% of the time.
    Box Sign logo
    Compared 13% of the time.
    Conga Sign logo
    Compared 11% of the time.
    OneSpan Sign logo
    Compared 8% of the time.
    Dokobit logo
    Compared 5% of the time.
    Also Known As
    Echosign
    DocuSign eSignature, CoSign, DocuSign eNotary
    Learn More
    Overview

    Adobe Sign is a reliable and user-friendly digital signature solution that offers a range of customization options and robust security features and allows users to sign, send, and manage documents online. It's a cloud-based service that streamlines the signature process and reduces the need for physical paperwork.

    Based on user reviews, Adobe Sign is highly regarded for its ease of use and integration with other Adobe products. Users appreciate the intuitive interface, which makes it easy to navigate and complete tasks quickly. The software offers a range of customization options, such as adding branding elements and creating templates, which users find helpful in personalizing their documents.

    The platform uses encryption and authentication protocols to ensure that all documents are secure and comply with industry standards. Users can also set access controls and track document activity, providing an additional layer of protection and accountability.

    Some users have reported occasional glitches and slow loading times, but these issues are generally minor and do not detract from the overall positive experience with the software. 

    DocuSign electronic signature platform seems to be very easy to use, both for document senders and signers, ensuring broad adoption and user satisfaction. DocuSign supports all types of signing scenarios, from the simplest to the most complex, and is easily configurable so you don't have to modify your documents or workflows. Plus, with the most robust eSignature mobile capability, you can securely sign anywhere, anytime on any Internet-enabled device.

    Sample Customers
    Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America
    Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Construction Company13%
    Government13%
    Consumer Goods Company13%
    VISITORS READING REVIEWS
    Government15%
    Computer Software Company14%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Financial Services Firm10%
    Government8%
    Construction Company7%
    Company Size
    REVIEWERS
    Small Business36%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise13%
    Large Enterprise57%
    REVIEWERS
    Small Business38%
    Midsize Enterprise38%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise15%
    Large Enterprise54%
    Buyer's Guide
    Adobe Sign vs. DocuSign
    March 2024
    Find out what your peers are saying about Adobe Sign vs. DocuSign and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Adobe Sign is ranked 2nd in eSignature (Electronic Signature) with 9 reviews while DocuSign is ranked 1st in eSignature (Electronic Signature) with 10 reviews. Adobe Sign is rated 9.2, while DocuSign is rated 8.6. The top reviewer of Adobe Sign writes "Highly scalable and accessible ". On the other hand, the top reviewer of DocuSign writes "Good for digitally signing documents, easy to set up, and reliable". Adobe Sign is most compared with Citrix RightSignature, OpenText Core Signature, SignNow, OneSpan Sign and Tungsten SignDoc, whereas DocuSign is most compared with OpenText Core Signature, Box Sign, Conga Sign, OneSpan Sign and Dokobit. See our Adobe Sign vs. DocuSign report.

    See our list of best eSignature (Electronic Signature) vendors.

    We monitor all eSignature (Electronic Signature) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.