We compared N-able Cove Data Protection and Acronis Cyber Protect Cloud across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: N-able Cove Data Protection is praised for its user-friendly interface, reliability, cloud-based data protection, and efficient backup and restore capabilities. However, there are areas that need improvement such as image restores, graphical interface, user permissions, and agent reliability. On the other hand, Acronis Cyber Protect Cloud is valued for its easy-to-use management console, incremental backups, and active protection against ransomware. However, there are areas for improvement including server performance, user-friendliness, compatibility, reporting capabilities, and pricing. Both products receive positive feedback regarding customer service and support.
"The product is a good anti-ransomware solution."
"It is a scalable solution."
"What I like best about Acronis Backup Cloud is the active protection feature that helps you protect your workload from ransomware attacks."
"The ease of implementation is the solution's most valuable feature."
"It has one console for many loads and one backup for many recovery options. Converting backups as a virtual machine offers an edge as a low-cost Disaster Recovery solution."
"The management, backup, and recovery features are all very good."
"Acronis Cyber Protect Cloud has very easy backup and recovery capabilities."
"I would recommend this solution. It's easy and fast, you don't need to be on-premises you can use it from anywhere."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The ease of use and the console are great."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"The monitoring makes it very easy to check whether a backup has gone bad."
"The platform's interface could be user-friendly."
"The logs could be better. Logs through the website are just too simple and basic."
"They should integrate the solution with Storage Area Network(SAN)."
"I would like to have support for agentless backup, where you don't have to install an agent on the host."
"The solution could improve by being more user-friendly."
"I think the pricing part of the solution is very complicated, making it an area of concern where improvements are required."
"It could be a little more user-friendly. The technical support also should be improved."
"They could support Linux OS primarily for servers."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"A disaster recovery console would be an improvement for the product."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
Acronis Cyber Protect Cloud is ranked 6th in SaaS Backup with 41 reviews while N-able Cove Data Protection is ranked 3rd in SaaS Backup with 20 reviews. Acronis Cyber Protect Cloud is rated 8.6, while N-able Cove Data Protection is rated 9.2. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, AWS Backup, Veeam Backup for Microsoft 365, Veeam Backup & Replication and Retrospect Backup, whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup. See our Acronis Cyber Protect Cloud vs. N-able Cove Data Protection report.
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