We compared Acronis Cyber Protect and Dell Avamar based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Some customers express satisfaction with Dell support, but others said there is room for improvement.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Dell Avamar provides cost savings through data reduction, deduplication, and compression.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities.
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"The pricing is fine."
"The setup is very easy."
"It's always stable. It's very good, useful, and user-friendly."
"This is a full software so deployment time is very quick."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"It is a very stable solution."
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"They are extremely reliable and scalable — they provide the best de-duplication on the market."
"The solution integrates well with Unix, Windows, Hyper-V and VM."
"The product is very powerful and offers very good performance."
"We love the instant recovery functionality. It's very useful."
"The data reduction feature and the ease of enabling a server in a DR location are the most valuable."
"What I found valuable in Dell Avamar is the deduplication feature. I also like that the solution can be integrated with Data Domain."
"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."
"I think the brand is very good. Support is also very nice for end users and integration with EMC products for businesses."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"The reporting can be improved."
"I wish Acronis had a feature that would allow me to set an expiry date for customers when I send them Acronis, such as when I create a customer workload or gigabyte."
"Their support process can be quite lengthy...This is an area that needs improvement."
"For smaller companies it's a little more challenging to maintain."
"On the cloud side, security could always be better."
"The pricing could be improved."
"The product could be improved by simplifying the components available."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better."
"If there is a need to move the data from one backup solution to another, it might be difficult since there is no option for a straightforward migration."
"The stability could improve, a lot of scheduled backups failed at one time."
"Compared with Cohesity or Rubrik, which have some continuous data protection for backup and replication, this solution tends to lack in this area."
"The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well."
"There are limitations when trying to use this solution with Hyper-V."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews. Acronis Cyber Protect is rated 8.2, while Dell Avamar is rated 7.6. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker and Dell PowerProtect DP (IDPA). See our Acronis Cyber Protect vs. Dell Avamar report.
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