We performed a comparison between IBM Sterling File Gateway and Kiteworks based on real PeerSpot user reviews.
Find out what your peers are saying about Progress Software, BMC, IBM and others in Managed File Transfer (MFT)."This product has been a leader in the field of secure file exchange."
"Very high functionality with the ability to plug in your own code."
"It offers easy utilization of resources for smooth transfers."
"The most valuable aspect is that it has good functionality."
"It's highly configurable, there is no need for standalone scripting."
"I have found almost all the features valuable."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The solution removes the limitations with file attachment size that is found with regular email."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The solution can be used remotely; it's easy to upload and share files."
"Not a ten because it's a bit complex, not so simple. It's one product but there are many screens."
"Too many features; UI is not good."
"The API capabilities could be expanded to make integration more versatile."
"I would like to see auto-deployment without service disruptions."
"The admin console needs some work."
"IBM is advising not to use the IT translate anymore but this is going to be an extra cost to the customer to use the alternative."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"In my experience, their technical support can be a little slow."
"File location could be improved."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
IBM Sterling File Gateway is ranked 4th in Managed File Transfer (MFT) with 6 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. IBM Sterling File Gateway is rated 7.4, while Kiteworks is rated 8.8. The top reviewer of IBM Sterling File Gateway writes "Easy to use with good validation and monitoring of the file transfer". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". IBM Sterling File Gateway is most compared with MOVEit, Sterling Commerce Connect:Direct, Aspera Managed File Transfer, BMC Control-M Managed File Transfer and Axway AMPLIFY Managed File Transfer, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense.
See our list of best Managed File Transfer (MFT) vendors.
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