Fortra's Agari and Abnormal Security offer advanced email threat protection, with Fortra focusing on real-time email monitoring and reporting capabilities while Abnormal Security focusing on its behavioral AI engine to analyze email activity and identify anomalies that deviate from normal user behavior. Fortra's pricing structure is highlighted for its transparency and affordability, while users praise Abnormal Security's efficient customer service. Both products deliver on their promises, providing significant value and ROI to their users.
The summary above is based on 15 interviews we conducted recently with Fortra's Agari and Abnormal Security users. To access the review's full transcripts, download our report.
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The product is not resource-intensive."
"The technical support is good and quick to resolve issues."
"The initial setup was easy."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"I have never encountered any stability issues with Abnormal."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"It comes with a lot of helpful tips for complicated areas."
"If spam or some kind of malicious email gets past Mimecast and gets into our email environment, we can go into Agari and we can search for it."
"I am impressed with the tool's discovery capabilities which help me find out who is sending the emails on the company's behalf. I also find the ability to detect and generate reports on phishing emails a valuable feature."
"It is really important for large companies to have the brand protection that is provided by Agari."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Microsoft Defender for Office 365 should be more proactive."
"The phishing and spam filters could use some improvement."
"The company should focus on adding threats that the solution is currently unable to detect."
"The product must provide better malware detection."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The pricing for academic institutions and student mailboxes is challenging."
"The biggest pain point for us is the lack of support for on-premise email systems."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"I would like to have the ability to customize the auto-remediation feature."
"One feature I'd love to see is outbound scanning."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"The product's user interface is clunky. We have difficulty in finding what we need. I would also like to see automation in the onboarding processes."
"The protocol is quite complicated, which may not be something that could be improved, but it would be better if it was simplified."
"Some customers in the financial sector do not like the cloud solution because they don't want data to be transferred to a US-based cloud."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Abnormal Security is ranked 11th in Email Security with 8 reviews while Fortra's Agari is ranked 26th in Email Security with 4 reviews. Abnormal Security is rated 9.6, while Fortra's Agari is rated 8.6. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Fortra's Agari writes "Helps to detect and generate reports on phishing emails and saves from email compromises ". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Avanan and Cisco Secure Email, whereas Fortra's Agari is most compared with Proofpoint Email Protection, Cisco Secure Email, Valimail Monitor and Mimecast Email Security. See our Abnormal Security vs. Fortra's Agari report.
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