ABBYY Vantage vs OpenText Intelligent Capture comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ABBYY Vantage and OpenText Intelligent Capture based on real PeerSpot user reviews.

Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ABBYY Vantage vs. OpenText Intelligent Capture Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Abbyy is really good in terms of reading OCR.""The most valuable feature of ABBYY FlexiCapture is the accuracy of the general extractions.""The machine learning capability is pretty good.""The advantage of this tool is that it is a proven product. A lot of other products are quite new in the market.""Vantage is flexible and customizable. It's a low-code/no-code tool, so you don't need to get into detailed coding. You can also use AI to accomplish medium-complex tasks.""Compared to other tools, ABBYY Vantage is better because it's very user-friendly.""We are able to extract details from a PDF and put them into a CSV. It is able to extract the details that we are looking for. We have the Machine Learning feature to extract the data with respect to the position of the field.""Allows us to run through documents and extract information."

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"The solution is very powerful because it allows for custom scripting.""It allows you to image capture, scan documents and use machine learning to automatically index and tie them.""The automated version of the vendor invoice management is great.""Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate.""The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.""We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

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Cons
"Not a ten because sometimes some documents have handwritten data. If this improved, I would rate it a ten out of ten.""There is always room for improvement in any product. Some of the configurations for the machine learning models for invoice reading are fairly complicated. There is so much customization that is possible with that sort of thing, so it makes sense that there are a lot of options, but some of the more important ones can be a little better streamlined or more upfront. Currently, machine learning models are a little bit difficult to configure satisfactorily.""ABBYY Vantage could improve the processing of handwritten notes.""Could be simplified, particularly the UI.""The price for trainings or certifications are on the very, very high side.""They can have more advanced workflows. They can have some custom status in their workflow. It was there, but they can introduce more cases such as triggering an email or interacting with other systems with APIs. They can be included as stages in their workflow rather than doing it all by scripting.""We would like the workflow building within this solution to be more transparent, which would allow us to model the process.""ABBYY FlexiCapture could improve in the maintenance, and there are some issues. You have to make efforts to do corrections. Additionally, it could be more user-friendly in terms of connecting between different solutions."

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"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement.""I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents""We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up.""Knowledge of .NET is required to effectively use the solution or it can be complicated.""The setup is medium complexity.""If something is handwritten and attached to an email, it doesn't capture the information correctly.""The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

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Pricing and Cost Advice
  • "For us, the price is reasonable."
  • "We did not go with the licensed version of this solution."
  • "The price of this ABBYY FlexiCapture is a bit expensive and the price is based on how many documents have been captured. For example, one or two million captures."
  • "Its price is a little bit high and can be lower. Its licensing is very expensive. I don't remember exactly, but for each page, it is about four or seven cents, which is too expensive."
  • "Most of our customers have purchased an annual license and if you have multiple developers from other companies, you can assign the license on a monthly basis to developers."
  • "It is expensive as compared to UiPath. We pay for the licensing and the page count."
  • "It is more on the reasonable side as compared to the competition that I am aware of. I'm not an expert on pricing schemes for all sorts of things, but when we offer them a solution, we like to say we're agnostic. So, we offer more than one solution when possible. Amongst the ones that we've offered, ABBYY usually is the more reasonable solution on a big scale. On a small scale, they're all pretty similar. As far as I understand, you pay a license for a number of pages, and that's pretty much it. It has just the rate per page, and it decreases as you scale."
  • "Its price should be a little lower. It is a lot higher than the competition, and if they just break the gap a little, then more people might jump onto their product. Their price is definitely a deterrent in the few cases that I remember. They have monthly and yearly options, and if you want, they also have per project and per page options. They do charge extra for different types of installation. They have the standalone, which is pretty straightforward and a lot cheaper than the server installation. Server installation gives you a lot more, and it gives you control over the environment."
  • More ABBYY Vantage Pricing and Cost Advice →

  • "Some customers say the solution can get costly because it requires licenses or enterprise packages."
  • "OpenText is an expensive solution."
  • More OpenText Intelligent Capture Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's technical support is very supportive.
    Top Answer:ABBYY Vantage is a bit of an expensive tool. The payment model for ABBYY Vantage is such that a user needs to make payments for the number of pages consumed with the help of the tool.
    Top Answer:ABBYY Vantage is a product that does not include the Arabic language. From an improvement perspective, ABBYY Vantage should include the Arabic language.
    Top Answer:The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
    Top Answer:The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to… more »
    Top Answer:It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted… more »
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    Comparisons
    Also Known As
    ABBYY FlexiCapture
    OpenText Captivas
    Learn More
    Overview

    ABBYY Vantage™ is a next-gen Intelligent Document Processing platform (IDP) designed for digital workforces. ABBYY Vantage™ uses artificial-intelligence-based technologies to process structured, semi-structured, and unstructured documents. ABBYY's award-winning IDP platform (Vantage™) automatically captures, extracts, and classifies the information contained within business documents, turning it into actionable data to fuel other business systems and accelerate digital transformation.

    This intelligent content intelligence platform complements automation tools like robotic process automation (RPA) and business process automation (BPA) with machine-learning and artificial intelligence capabilities to continuously enhance accuracy and improve the outcomes of automated processes.

    ABBYY Vantage provides a flexible layout and easy-to-use interface. The platform is a an advanced AI-OCR (optical character recognition).

    ABBYY Vantage Features

    • AI Skills that process any document. The platform’s core set of AI Skills is a foundation for processing all types of documents - printed, PDFs, barcodes, signatures, and checkboxes - be they structured or unstructured.

    • You can design trained “Skills” or choose pre-trained ones from the ABBYY Marketplace. Choose Skills for invoices, purchase orders, W-2 forms, utility bills, and many other documents to leverage automation and save time and costs.

    • No code is necessary when designing skills to process structured and unstructured documents.

    • Strong analytics skills. You can track, measure, and analyze the performance of deployed Skills. By doing this, you can improve document processing automation.

    • Seamless integration with other systems. ABBYY Vantage™ easily integrates with automation platforms such as Automation Anywhere, Blue Prism, UiPath, and other RPA and BPA solutions. It also integrates with chatbot and mobile app tools.

    • Machine learning for continuous improvement. The platform’s AI Skills continuously improve and become more accurate over time. The system will learn document variations and collect statistical data, improving the process on the go.

    How does ABBYY Intelligent Document Processing work?

    1. Start by picking a Skill from the ABBYY Marketplace or train a new Skill.
    2. Pick any document.
    3. The system will extract data within your document and delivers output to be ingested by any business system.

    ABBYY Vantage™ use cases

    The easy-to-use, no-code Vantage platform can be utilized to set up and train Document, Classification, and Process Skills for just about any document type and flow. Intelligent Document Processing made simple and accessible. Some examples of documents ABBYY can process include:

    • Utility bills: Extracts the supplier’s name, statement date, customer name, and address.

    • Personal earning statement: ABBYY Vantage can extract data from pay stubs and help you verify an individual’s earnings and employment status.

    • 1040: Captures the data from 1040 forms for tax processing purposes. Includes name, amounts, filing status, and other details.

    • Identity documents: Extracts information from 10,000 different identity documents from 248 different countries.

    • Remittance: It can capture headers, footers, and in-line details from payment documents.

    • Arrival notice: Captures data from shipping documents, including the consignee, shipper, parties, carriers, and other relevant details.

    You can use Vantage™ to digitize, automate, and process almost any type of document. It can be especially effective for a number of use cases, including:

    • Customer onboarding and due diligence, including Know Your Customer (KYC).

    • Shipping and logistics, such as shipping instructions, bills of lading, freight forwarding orders, and customs clearance documentation.

    • Insurance claim processing, reading through OCR documents, eliminating human error, and improving the process of insurance claims.

    • Banking and finance. For instance, processing the banking documents associated with loans.

    ABBYY Vantage™ Benefits

    • Automation: Ready-to-use AI Skills designed to improve processing of documents immediately.

    • Customization: Design your own AI Skill to process specific document types.

    • Built-in Skill automation, connectors, and intelligent process assets.

    OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.

    Sample Customers
    Fujitsu, Plustek, Samsung, Panasonic, M-files
    Information Not Available
    Top Industries
    REVIEWERS
    Manufacturing Company25%
    Computer Software Company25%
    Financial Services Firm21%
    Recruiting/Hr Firm4%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm15%
    Manufacturing Company9%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm15%
    Manufacturing Company11%
    Government9%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise13%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    Buyer's Guide
    ABBYY Vantage vs. OpenText Intelligent Capture
    March 2024
    Find out what your peers are saying about ABBYY Vantage vs. OpenText Intelligent Capture and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ABBYY Vantage is ranked 1st in Intelligent Document Processing (IDP) with 45 reviews while OpenText Intelligent Capture is ranked 8th in Intelligent Document Processing (IDP) with 7 reviews. ABBYY Vantage is rated 8.0, while OpenText Intelligent Capture is rated 8.2. The top reviewer of ABBYY Vantage writes "Genius-level AI with very easy setup and implementation processes". On the other hand, the top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". ABBYY Vantage is most compared with UiPath Document Understanding, UiPath, Microsoft Power Automate, HyperScience and Tungsten TotalAgility, whereas OpenText Intelligent Capture is most compared with Tungsten TotalAgility, UiPath Document Understanding, IBM Datacap, HyperScience and Hyland Brainware. See our ABBYY Vantage vs. OpenText Intelligent Capture report.

    See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.

    We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.