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Aastra Solidus eCare vs Genesys PureConnect comparison

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Ranking
Views
299
Comparisons
220
Reviews
0
Average Words per Review
0
Rating
N/A
Views
755
Comparisons
623
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Solidus eCare
Interactive Intelligence Customer Interaction Center, CIC
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Overview
Solidus eCare, a rich suite of seamlessly integrated Unified Communications & Collaboration and contact center applications, offers advanced features to create efficiencies and peak management in your contact center.

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

Offer
Learn more about Aastra Solidus eCare
Learn more about Genesys PureConnect
Sample Customers
Viking Line, Carlsberg Breweries
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Top Industries
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company18%
Government8%
Retailer6%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider23%
Financial Services Firm15%
Insurance Company8%
Company Size
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise14%
Large Enterprise66%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise27%
Large Enterprise56%

Aastra Solidus eCare is ranked 6th in Contact Center Infrastructure while Genesys PureConnect is ranked 4th in Contact Center Infrastructure. Aastra Solidus eCare is rated 0.0, while Genesys PureConnect is rated 0.0. On the other hand, Aastra Solidus eCare is most compared with Mitel Contact Center Solutions, whereas Genesys PureConnect is most compared with Genesys Cloud, NICE CXone and 3CX Live Chat.

See our list of best Contact Center Infrastructure vendors.

We monitor all Contact Center Infrastructure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.