We performed a comparison between 8x8 Business VoIP and GoToConnect based on real PeerSpot user reviews.
Find out what your peers are saying about Spectrum Enterprise, RingCentral, Comcast Business and others in Hosted and Cloud Based VoIP."The system makes it easier for emergency events to help spread the word."
"They have a very structured system of individuals and teams in place who help with deployment."
"The Ring Groups are a great feature because it allows one main line to ring on several phones."
"The automated system allows for control, including adding in MP3s for sound clips. This keeps businesses looking professional when customers call in."
"It allows us to serve our clients from home exactly as though we were in the office."
"We now eFax pretty much everything. I no longer have fax machines and have to deal with paper. We had a situation where one person, specifically, would come onto a floor for a fax machine. After restocking the fax machine with paper, so that it could finish all the faxes that they got over the weekend, They would then convert all those things into PDF documents. By going to eFax, they're getting them as emails and it's already a PDF document. This saves a step, a lot of time, and effort. We are also able to provide fax machines to individuals at their desktop by having eFax. In my case, I have my phone set up to be both a phone and a fax line, so it just shows up in my email."
"The mobile app side of things is not the greatest. Call quality could be better. It is quite the battery killer on your phone."
"We just had one service interruption, which was due to an upstream carrier. They sent us hourly updates, letting us know what was going on and that it was being worked on. It was down for about half a day."
"We'd like pre-set computers with GoToConnect and all features embedded in laptops or other devices."
"The ring delay could be improved. Our cell phones often continue to ring after we have answered the phone."
8x8 Business VoIP is ranked 8th in Hosted and Cloud Based VoIP while GoToConnect is ranked 5th in Hosted and Cloud Based VoIP with 3 reviews. 8x8 Business VoIP is rated 7.0, while GoToConnect is rated 10.0. The top reviewer of 8x8 Business VoIP writes "The system makes it easier for emergency events to help spread the word. Though, the mobile app side of things is not the greatest". On the other hand, the top reviewer of GoToConnect writes "Puts everyone in the company onto a common platform, making support very easy and provided quick gains". 8x8 Business VoIP is most compared with Comcast Business VoiceEdge and Fuze, whereas GoToConnect is most compared with RingCentral Office.
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