The last time I checked, I was told that the user interface could be more user friendly and easy in comparison to that of competitors. I remember that there is a competitor who has a much easier interface for many users to interact with.

I think Cisco Threat Grid needs to have more API gateways with other vendors, and integration between other security suppliers such as Fortinet, IBM, and Palo Alto would be great as well.

The feedback I get from customers is that it's limited with the extension of files. It doesn't check every extension. Also, customers have some confusion about accessing the systems because sometimes it requires a different portal to access. It's good to have a different portal but sometimes they don't have access to this portal. So if you get the devices, get a subscription, you will need to deal with another portal instead of the traditional Cisco portal. They come in and have multiple management solutions but it doesn't scan or doesn't have the ability to look at every file extension.

The way the management file is integrated into the environment must be improved.