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Broadcom DX Application Performance Management Room for Improvement

SK
Product Manager at a healthcare company with 10,001+ employees

The AI/ML is still not quite giving the right results, the right root cause analysis. That needs to be improved. They claim that they give the root cause analysis in the exact right percentage, however, we find that usually whatever the root cause analysis it shows actually isn't the actual root cause. Therefore we've found that the AI/ML is actually not working properly. That needs to be improved a lot.

If I'm getting not the right root cause analysis, then definitively I have to go back and verify the different monitoring solutions to look for the root cause, which takes time.

The stability could be more reliable.

It would be ideal if correlations had their own dashboard. It would help to minimize the time gaps we create when we have to individually go back to check all the monitoring data points.

The pricing is high. We aren't getting the value we imagined out of the product.

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SD
APM consultant at Tech Mahindra Limited

The occurrence of CPU spikes and memory issues is an area for improvement in Broadcom DX Application Performance Management. To avoid these, we turn on the conservation settings, but it would be best if Broadcom can rectify those issues.

The period of time that passes before they fix issues should be shortened. They should not wait for the next release to fix issues raised by their users.

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Manish A. Parikh - PeerSpot reviewer
ESM Engineer at a tech company with 10,001+ employees

User Experience is a BIG one. Integration of all of APM components into one swift deployment. Can't emphasis the above two more.

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Buyer's Guide
Broadcom DX Application Performance Management
August 2022
Learn what your peers think about Broadcom DX Application Performance Management. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
620,600 professionals have used our research since 2012.
AlbertJurisic - PeerSpot reviewer
CEO at Pio Pet d.o.o.

DX APM has a space for improvement in covering more technologies. I.e. monitoring of PHP should be solved in a more quality way. 

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AS
Engineer at a comms service provider with 1,001-5,000 employees

It doesn't have a proper database, and the configuration is very difficult.

Broadcom APM has two solutions. One is the infrastructure monitoring and the other is the application monitoring.

The infrastructure monitoring is not very user-friendly. When it migrates the application APM tool, the configuration it's on an individual basis. There is no template that you can apply to all of the related servers or applications. You have to configure one by one and set the thresholds, set the periods, and the monitoring times. Everything needs to be configured manually, which is pretty bad, it's not good.

The main feature that I am expecting to be included in this solution is the template for the configuration. Also, the UAM tool should be more user-friendly. 

They should have the proper database setup where we can change the values on the backend. We don't have that option, it is mostly XML-based data files that can't be read.

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KN
Techincal Support at a tech services company with 51-200 employees

The feedback that I have received from some customers is that they want to see more information on one screen when it comes to IT management. For example, they would like to have IP management, where it detects and shows IP conflicts on the network.

Ideally, the vendor would be better helping vendors by pushing this solution. If they created webinars then it would be helpful in this regard because potential customers need to have an overview of the features and benefits that they can get from it.

Technical support needs to be more responsive and address support tickets more quickly.

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DC
Systems Consultant at a insurance company with 1,001-5,000 employees

With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time. If it's really long then it only provides part of it.

It would be nice if the parameters that were used could be reported, as currently, it doesn't.

Having it monitor more of the environment would be helpful because we use applications such as Mule and Informatica, aside from the JVMs.

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Steven Palondongan - PeerSpot reviewer
Consultant Development Program at Astra Graphia Information Technology

Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution.

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DR
Monitoring Tools Teamlead at a financial services firm with 10,001+ employees

They can make it easier to configure. 

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BB
IT Infrastructure Manager at a tech services company with 201-500 employees

Support could be much better. Right now, we are not happy with the amount of service we can get.

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MG
Director Regional at a computer software company with 10,001+ employees

It is necessary to update the front-end application of Broadcom DX Application Performance Management, there are some performance issues. However, it has been working quite well.

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Luis Miguel Goez Mora - PeerSpot reviewer
Big Data Architect en Seguros SURA at a insurance company with 1,001-5,000 employees

I'd like to see more integration between all the tools. You have APM, you have different management and other tools. Each tool works well by itself, but if we are talking about a suite, maybe those tools need to work well together.

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Buyer's Guide
Broadcom DX Application Performance Management
August 2022
Learn what your peers think about Broadcom DX Application Performance Management. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
620,600 professionals have used our research since 2012.