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\"Navneet<\/div>
Navneet Gupta<\/span><\/a><\/div>
IT Manager at a manufacturing company with 10,001+ employees<\/div><\/div><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i> <\/span>
Jun 13, 2022<\/div><\/div>
BMC Smart IT is somewhat rigid, but they have a powerful backend that supports our complex need for extension versus customization. Between extension and customization, you can achieve complex business processes. That's one of the main advantages of BMC.\n\n<\/span><\/div><\/div><\/div>
Read full review<\/a> <\/i><\/div><\/div><\/div><\/div><\/div>
\"Shrikant<\/div>
Shrikant Pillay<\/span><\/a><\/div>
Service Management Consultant at Tata Consultancy<\/div><\/div><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i> <\/span>
May 20, 2022<\/div><\/div>
The most valuable features are the simplicity and the in-duty features. <\/span><\/div><\/div><\/div>
Read full review<\/a> <\/i><\/div><\/div><\/div><\/div><\/div>
MD<\/span><\/div><\/div>
reviewer1403640<\/span><\/a><\/div>
Executive Consultants Team Lead at a tech services company with 11-50 employees<\/div><\/div><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i> <\/span>
Mar 17, 2022<\/div><\/div>
The most valuable feature for our customers using BMC Helix ITSM is change management.<\/span><\/div><\/div><\/div>
Read full review<\/a> <\/i><\/div><\/div><\/div><\/div><\/div>
NS<\/span><\/div><\/div>