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Examples of the 84,000+ reviews on PeerSpot:

System Engineer at Omgea Exim Ltd
MSP
Top 5
A comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools
Pros and Cons
  • "In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
  • "I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."

What is our primary use case?

FortiMonitor is very neat due to its fully customizable features for admins. We can easily see in the dashboard the traffic info, including how much traffic is going through, who's trying to access blocked sites, and how much traffic our storage and CMAs are using. Plus, we can check out fan speed, temperature, and system health, which is super handy. If there's a potential hardware issue, FortiGate gives us a heads-up in advance, which is really helpful, especially in a busy telco environment where we're always on the go 24/7.

What is most valuable?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen.

As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts.

What needs improvement?

I think the current features are really good for me, nothing else comes to mind right now.

Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful.

For how long have I used the solution?

I have been using FortiMonitor for the past 6-7 months.

What do I think about the stability of the solution?

Currently, we're using Corinator SolarWinds, and I haven't encountered any visibility or issues with integrating FortiMonitor with them. The support from FortiMonitor has been good too, with quick responses and resolutions within a reasonable timeframe.

What do I think about the scalability of the solution?

As for scalability, yes, I find it scalable. It's easy to expand as needed.

Which solution did I use previously and why did I switch?

I've used KAPI and Nagios for network monitoring when I was a registered candidate engineer. Nagios, being free, was a good option, but KAPI was considered best for our needs at the time. While paid versions often offer more features, Nagios was still solid for a free option.

As for any disadvantages of FortiMonitor compared to Nagios or other solutions, I've noticed that Nagios had issues with system downtime. When the system went down, it caused a cascade effect, and migrating data from the previous system was difficult. In contrast, FortiMonitor offers a backup solution using EXI, making it easier to switch to another VM if needed.

How was the initial setup?

Overall, I'd rate the FortiMonitor system implementation an eight. It's really good, but there's room for improvement.I wasn't directly involved in deploying FortiMonitor in my current organization. It was already in place when I joined, managed by the network security and log teams.

What other advice do I have?

I would recommend using FortiMonitor because of its specialties and real-time experience. Unlike other tools like Nagios that take around ten to fifteen minutes to update real-time data, FortiMonitor refreshes all data in just five milliseconds. That's a huge advantage, making real-time data easily accessible and actionable.

I'd rate it an eight out of ten. It's a solid choice with great features and performance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Director of IT at Royal M Group
Real User
Top 20
A stable solution that can be used to get the logs of the traffic information of the destination or the source
Pros and Cons
  • "With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
  • "Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."

What is most valuable?

With FortiMonitor, you can get all the logs of the traffic information of the destination or the source.

What needs improvement?

Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues.

For how long have I used the solution?

I have been using FortiMonitor for 11 years.

What do I think about the stability of the solution?

FortiMonitor is a stable solution.

How are customer service and support?

FortiMonitor's technical support is very helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

FortiMonitor's initial setup is easy.

What about the implementation team?

FortiMonitor's deployment takes one hour. I can deploy the solution myself.

What's my experience with pricing, setup cost, and licensing?

Compared to other solutions, FortiMonitor is a very expensive solution. Users have to pay an annual subscription fee for the solution.

What other advice do I have?

Only one person is required for the solution's maintenance.

Overall, I rate FortiMonitor an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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