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Solutions Architect at SC PROSERVICECORP SRL
Real User
Top 10
A backup solution for data recovery and disaster management
Pros and Cons
  • "The most important feature to us is creating live snapshots without impacting user access to the file. NetApp's processes are transparent to users and allow us to create point-in-time snapshots, enabling us to replicate that data into the cloud in real time without any impact."
  • "The licensing cost could be improved."

What is our primary use case?

The main use cases for NetApp Snapshot are data recovery and disaster scenarios.

How has it helped my organization?

We provide file services directly from NetApp Storage. NetApp Storage has the SMB service installed around the world. We leverage snapshots at the volume level for the SIP file shares. We connect the NetApp Storage with cloud volume objects sold in Azure. Our purpose for the Snapshot is to create a point-in-time Snapshot of storage and then replicate all the data into the cloud for our DR backup purposes.

Our architecture is designed using NetApp as a file server for DR backup. We use cloud volume objects as our hosts in Azure to move data from on-premises locations to the cloud. We leverage NetApp's Snapshot feature to capture the data.

We use primarily NetApp storage arrays for the entire file share infrastructure. Integration into our management infrastructure is done via monitoring, which SolarWinds provides. It integrates well with open-source setups like SNMP reporting or email alerting. Additionally, control-based access control integrates well within our infrastructure because NetApp supports integration with Active Directory. We use another product from NetApp called NetApp ActiveIQ for monitoring and troubleshooting the NetApp Storage, which is custom-made for NetApp.

What is most valuable?

The most important feature to us is creating live snapshots without impacting user access to the file. NetApp's processes are transparent to users and allow us to create point-in-time snapshots, enabling us to replicate that data into the cloud in real time without any impact.

The second feature is the possibility of storing long-term snapshots. We can keep a snapshot for more than one, two, or seven days, which is important as a backup strategy.

NetApp Snapshot uses copy-on-write technology, meaning data consumption will only grow if you have an active snapshot and write new data into the array.

What needs improvement?

The licensing cost could be improved.

For how long have I used the solution?

I have been using NetApp Snapshot for 10 years. We are using the latest version of the solution.

What do I think about the stability of the solution?

The product is stable. We have never encountered any problems. If you have active support, the leading support rules for their data storage architecture ensure consistency for root and data partitions across nodes. The solution remains operational unless faced with critical infrastructure issues or location-related problems.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is good.

Over 10,000 users are using this solution.

I rate the solution’s scalability a ten out of ten.

How are customer service and support?

Customer support is astonishing in terms of response time. They respect our SLA, investigate, and respond within two hours. Moreover, they possess deep technological knowledge and communicate effectively. We highly value their support, in addition to hardware reliability.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used NetApp, Pure Storage, IBM, HP, Lenovo, and IBM Storage.

We were using NetApp as our primary storage vendor. However, we had previously experimented with other vendors. They only had a small presence within our infrastructure. Our infrastructure relies heavily on NetApp, which accounts for 80-90% of our storage. We still have a few HP, Dell, and Lenovo storage arrays in certain regions, such as South America, that we intend to replace with NetApp. As for other vendors like Pure Storage and IBM, they are solutions I've worked with.

How was the initial setup?

The initial setup is straightforward. Its simplicity can vary depending on perspective. We completed the acquisition last year and transitioned from ABB infrastructure to our new one. This meant initiating a purchase order with NetApp for equipment and installation services, including configuring IP addresses and hostnames. Once NetApp provided these details, we seamlessly integrated them into our automation workflow, streamlining configuration and service delivery to end-users. Our storage installation and automation process typically takes around eight days but can vary for each customer, ranging from one day to several months. In our case, configuration took one to two additional days.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

I rate the product’s pricing a three out of ten, where one is expensive, and ten is cheap.

What other advice do I have?

We use LDR and NetApp within our enterprise architecture. It exceeds both FPO and LPO standards due to the built-in technologies. Additionally, accessing a snapshot needs an LPO objective when restoring data from snapshots.

We have a global presence in over 100 countries around the world. We have an on-premises presence with infrastructure as a service in more than 65 factories worldwide. These factories span continents from China to South America, Europe, and the Middle East. Each factory hosts at least one storage array that facilitates hosting our server functions and projects. We integrate with the cloud to achieve backup and disaster recovery. If a factory or an entire region experiences downtime, we have the data replicated in Azure Cloud via NetApp. Hence, all files from factories worldwide are daily replicated in the cloud.

NetApp Snapshot is for data recovery, including disaster scenarios. You don't need any other solution to take your data and pull it somewhere else instead of that single NetApp storage array. You have the storage array and cloud volume objects from NetApp, connect them between themselves, and then create a task and a snapshot of these volumes that are locally in these factories. After this snapshot is completed, replicate the data into this cloud object. 

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Eduardo Oviedo-Blanco - PeerSpot reviewer
CTO and Game Developer at Solospace
Real User
A CDN solution to enhance loading times and streamline navigation

What is our primary use case?

We use the solution for high volume traffic. It is used across various e-commerce platforms to enhance loading times and streamline navigation, ultimately optimizing user experience.

What is most valuable?

The impact on customers' experience as soon you see the difference between using our network and CDN.

What needs improvement?

Edgio could improve their documentation.

For how long have I used the solution?

I have been using Edgio Global CDN since 2022.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is good.

I rate the solution’s scalability an eight out of ten.

Which solution did I use previously and why did I switch?

I have used Cloudflare as a content delivery network.

How was the initial setup?

The initial setup is easy. It has been particularly beneficial for startups.

What's my experience with pricing, setup cost, and licensing?

The product is affordable.

What other advice do I have?

When one of the primary nodes spanning from North to South America, from the northern US to the southern US, became operational, it had a big impact.

It can be challenging to explain its advantages to clients. The technical nature of the marketing material is too technical for stakeholders.

Integrating the solution was straightforward, requiring no extra effort.

Edgio Global CDN operates, resembling familiar cloud services but offering elevated functionality. Unlike platforms such as Google Cloud Platform or RIN geared towards development teams, Edgio emphasizes client-facing services that are integral to our operations.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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