Share your experience using Mimecast Web Security

The product has significantly improved our organization by providing a comprehensive platform for identifying various features, including data payload, web filtering, and protection against malicious activities across all connectivity channels. Additionally, it facilitates seamless backup processes.

The platform's pricing needs improvement.

We have been using Symantec Proxy for five years.

The product is stable. I rate the stability a nine out of ten.

We have utilized this service, and our customer base comprises more than 5,000 to 8,000 users. I rate the scalability an eight out of ten.

The initial setup was straightforward, particularly in the cloud as well as on-premises. The best part of this solution is ensuring quality regardless of the deployment method.

We implemented the solution with the help of our in-house team.

The product is highly priced. There are no additional costs apart from the standard licenses.

We use a web filtering feature to control and monitor various types of web activity, including data payloads.

Integrating with other products is competitive and effective in terms of security measures. We've observed the significance of the reporting tools in providing detailed logs on decisions, user activities, and other relevant data.

It is beneficial because whenever I encounter an entry-level task or a problem, I can rely on the technical processes and knowledge available. We can address and rectify issues promptly, resulting in consistently positive outcomes.

I rate Symantec Proxy a nine out of ten.

I use the solution in my company since we have some apps related to public services. You will get a log in Trend Micro Toolbar whenever there is any threat or malicious activity. Recently, my company faced an attack on one of our applications, and it triggered the tool's Trend Micro Toolbar. Generally, my company gets the logs for everything. It was a sudden incident where someone cracked our company's firewall after a long period of attacks, and unfortunately, due to such a scenario, Trend Micro and Trend Micro Toolbar were not able to log in to our environment because we had layer 7 security covering honeypot, DDoS and other such areas.

The most valuable features of the solution stem from the tool's ability to provide patch updates and regular logs. Trend Micro Web Security is always aware of and monitors the trends attached to OWASP Top 10, which is why the tool is always well secured.

The stability of the product is an area of concern where improvements are required.

I have been using Trend Micro Web Security for two to three years.

Stability-wise, I rate the solution a seven out of ten.

The product is scalable in our company's environment. The tool helps in a timely manner whenever you have to face any attacks or have to deal with updates on the licensing part, especially since the tool's support team is good.

My company has around 3,500 product users. In the smart city where I work, there are around 15,000 users of the tool. My company has also provided solutions to various schools and hospitals.

The solution's technical support is good. Sometimes, even the support team might be involved in doing some research since new threats and attacks are introduced daily. Overall, the support team is good.

I have used Symantec's DLP features in one of my previous organizations, where we got every log with the solution.

The product's initial setup phase is not too simple. If the setup phase was too simple, everyone could have done it easily. The setup phase of the product is neither too easy nor too difficult.

When it comes to the deployment process, I need to understand the environment, applications, and endpoint devices, like Wif-Fi, mobiles, and other such areas because our company provides notepads as well to the customer. Generally, our company's customers use the tools in government organizations, and I work in a smart city where there are some government officials involved, so confidentiality should be maintained in certain aspects.

For deployment and maintenance, though I currently have seven people on my team, I need three more people added to the team.

I am unaware of how, during the remote sessions, the solution supports our company's remote workforce's security needs because I am not a part of it. I only take care of the architecture part.

Speaking about the tool's impact on web browser security, I would recommend Trend Micro Web Security to others since a lot of people indulge in web browsing. Ultimately, you are tracing your data from one of the URLs, which should also be a safe environment for you.

I need to check with my team about how the product's real-time web filtering feature has impacted our company's security posture since I don't handle it. Generally, I only provide the solution and I only check the product after its implementation. I am not into operations, and I only take care of the implementation and design.

The DLP features of the product are quite good, but my company doesn't currently use such functionalities.

If I consider OWASP Top 10, I can say that Trend Micro Web Security is a leader in the market and has the ability to deal with cross-site scripting attacks.

In our company's environment, I see that the integration capabilities related to the product are simple to use.

The smart city where I work is horizontally and vertically around 50 kilometers in one of the cities in India. The smart city has every location connected, so every office or hospital with desktops has security from Trend Micro Web Security.

I recommend the product to those who plan to use it because I feel that it is a user-friendly product that provides quick response to users. Though the tool is not easy to handle when it comes to the installation part, technical people can manage it. The logs and everything else are manageable and simple because Trend Micro has given all the descriptions related to the logs and everything else, so we need to understand that, as per the logs, we can get everything from them.

I rate the tool an eight out of ten.