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Examples of the 84,000+ reviews on PeerSpot:

Manager at a computer software company with 201-500 employees
Real User
Top 5Leaderboard
Made our data safer and provides monthly analysis reports
Pros and Cons
  • "DDoS Protection Service provides excellent defense in the cloud, and the implementation and migration are very straightforward."
  • "There is room for improvement in the pricing; the product could be more affordable."

What is our primary use case?

We use the product to protect our centers from DDoS attacks. We deploy the tool across multiple offices across the Middle and Far East. 

How has it helped my organization?

The solution provides us with data security and better protection against DDoS attacks. It also gives monthly analysis reports, which are beneficial.

What is most valuable?

DDoS Protection Service provides excellent defense in the cloud, and the implementation and migration are very straightforward. 

The solution provides good real-time protection against threats. 

We use the Cloud DDoS Management System, and it provides good visibility into incidents. We can centrally manage incidents according to our defense flows.  

The Management System is very easy to use. 

The Cloud DDoS Management System provides many cloud-based tools for analyzing and managing attacks on our organization, including alerts and reporting. There's a dashboard that allows us to monitor alerts, and we can configure reports to receive them daily and monthly.  

The Cloud DDoS Management System mitigates attacks depending on their priority, but it takes less than 30 minutes to mitigate high-priority attacks, and the response begins immediately.   

The product's mean time to detect an incident is ten to fifteen seconds. 

What needs improvement?

There is room for improvement in the pricing; the product could be more affordable. 

Improvements to the support and protection are always welcome, though they are in a good place. 

For how long have I used the solution?

We've been using the solution for ten years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The solution is scalable. We currently have 1,000 end users. 

How are customer service and support?

The customer support is good; I rate it eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment was straightforward; it took around a month, and 30-40 staff were involved in the setup. The solution requires some maintenance. 

What was our ROI?

The product gives us an ROI of around 20%. 

What's my experience with pricing, setup cost, and licensing?

Radware Cloud DDoS is very expensive. 

What other advice do I have?

I rate the solution ten out of ten. 

To someone looking for a DDoS Protection product but who wants to go with the cheapest option on the market, it depends on your support and how capable you are of integrating the tool with your customers.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Sales Engineer at a non-tech company with 51-200 employees
Real User
Top 20
Reduces the concerns about attacks on the entire organization, allowing us to maintain uptime
Pros and Cons
  • "The most valuable feature is the controller that determines when and how traffic can be moved to the cloud."
  • "We heavily relied on Radware's technical team to ensure the proper setup and configuration of VPN tunnels for cloud mitigation."

What is our primary use case?

We utilize Radware Cloud DDoS Protection Service to safeguard against unpredictable floating IP traffic. If the traffic exceeds the capacity of the on-site Radware Defense Pro product, the system will automatically switch over to cloud-based filtering.

How has it helped my organization?

Real-time threat blocking is highly effective in capturing attacks as they occur with near-instant response time. In my experience, it seldom causes any issues once detected.

Radware Cloud DDoS Protection Service reduces the concerns about attacks on the entire organization, allowing us to maintain uptime in situations where others might not be able to do so without this solution.

Radware Cloud DDoS Protection Service's response time is commendable. Their solution is highly responsive when we contact them, or in case of an attack where they need to initiate contact with us to collaborate on cloud mitigation.

What is most valuable?

The most valuable feature is the controller that determines when and how traffic can be moved to the cloud.

What needs improvement?

The current deployment heavily depends on the Radware team and requires improvement, particularly in the device configuration aspect rather than the cloud mitigation aspect. We encountered several challenges during deployment. We heavily relied on Radware's technical team to ensure the proper setup and configuration of VPN tunnels for cloud mitigation.

For how long have I used the solution?

I have been using Cloud DDoS Protection Service for several years.

What do I think about the stability of the solution?

Radware Cloud DDoS Protection Service is stable.

What do I think about the scalability of the solution?

I give Radware Cloud DDoS Protection Service an eight out of ten for scalability.

While the solution is capable of accommodating scaling up, it may take a bit of time to fully implement.

How are customer service and support?

I have had a positive experience with technical support. Whenever I submit a ticket regarding an issue, they promptly respond within a reasonable amount of time, depending on the severity of the case. They consistently guide me to a solution that addresses all of my concerns.

How would you rate customer service and support?

Positive

How was the initial setup?

I typically serve as an intermediary, coordinating various aspects to ensure everything runs smoothly. To clarify, our focus is primarily on wholesale services where we assist customers with deployments. My role involves managing projects to ensure successful product activation and deployment, acting as a project manager to oversee the process and ensure its smooth execution.

What about the implementation team?

We assist our customers with the implementation.

What's my experience with pricing, setup cost, and licensing?

When compared with other solutions, my end user is satisfied with the costs and believes that Radware Cloud DDoS Protection Service is worth the price paid. They found the solution to be effective within their budget.

What other advice do I have?

I give Radware Cloud DDoS Protection Service a nine out of ten.

For those searching for a more affordable option in the market, remember the saying 'you get what you pay for'. It's essential to explore various solutions and weigh all options carefully. Saving money is important, but sometimes it's necessary to spend a little extra to acquire a quality product that meets our expectations. Therefore, the cheapest alternative may not always be the best choice. Conducting thorough research is worthwhile to ensure we receive our money's worth.

We deployed the solution at both primary and disaster recovery locations to protect the end user's primary Internet access and backup connections in case they need to be utilized.

Radware sold us a solution bundle that included hardware, and in addition, the Cloud DDoS Protection Service was also included.

Be ready to allocate a considerable amount of time to collaborate with the Radware technical team in order to comprehend and effectively incorporate their product with your current Internet connection.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.