My company's clients use JumpCloud to manage devices from Apple.
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My company's clients use JumpCloud to manage devices from Apple.
The most valuable feature of the solution is Windows Out of Box Experience (OOBE). The application management capabilities of the solution also work well.
For improvement, the tool should introduce more customization options.
I have been using JumpCloud for three years. My company operates as a service provider and integrator of solutions, and for JumpCloud, my company functions as its reseller. I don't know the exact version of JumpCloud I use.
Stability-wise, I rate the solution a nine out of ten.
Scalability-wise, I rate the solution a ten out of ten.
Around 5000 users in my company use the solution.
I rate the technical support a nine out of ten.
Positive
I rate the initial setup a nine on a scale of one to ten, where one is difficult and ten is easy.
The initial setup was straightforward.
JumpCloud is a SaaS solution, so it is deployed on a public cloud by AWS.
Considering from an end-to-end perspective, the deployment project takes around a month.
I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive.
There are no costs in addition to standard licensing fees.
I would tell those planning to use the solution that they get in touch with a good partner for implementation.
I rate the overall solution a nine out of ten.
The tool is more like a Mobile Device Management solution that helps to manage devices.
I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver.
The product needs to create its own self-service feature which has been requested by all the admins in the community.
I have been using the solution for one year.
The product is almost stable and recovery from outages takes around one to two hours maximum.
I would rate the solution's scalability a six point five out of ten. We have around 250-300 users for the product.
I have reached out to the support more than once.
The product's setup is easy. The device enrollment can be completed in five to ten minutes. However, deployment involved configuring profiles by following documentation, which can take up to a day.
The solution's deployment was done in-house.
I would rate the product an eight out of ten. You can use the solution if admins are looking for one MDM for all endpoints, be it Linux, Windows, Mac, etc. The tool is nice in terms of pricing as well.