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Examples of the 83,000+ reviews on PeerSpot:

AlexandruCioruta - PeerSpot reviewer
Senior manager at Ernst & Young
Real User
Top 10
Easy to use and provides good video and sound quality
Pros and Cons
  • "The most valuable features of Zoom are quick connectivity, screen sharing, and quick response."
  • "The solution’s stability could be improved."

What is our primary use case?

I've been using the solution for different vendor meetings and training.

What is most valuable?

The most valuable features of Zoom are quick connectivity, screen sharing, and quick response. The solution provides good video and sound quality. The solution's screen-sharing and presentation capabilities are really good. Normally, I use the solution for remote meetings.

What needs improvement?

The solution’s stability could be improved.

For how long have I used the solution?

I have been using Zoom for four to five years.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

Over 100 users are using the solution in our organization.

I rate the solution’s scalability a nine out of ten.

Which solution did I use previously and why did I switch?

I have previously used Microsoft Teams and Skype for Business.

How was the initial setup?

The solution’s initial setup is straightforward.

What about the implementation team?

We implemented the solution through an in-house team in two minutes. When you click on the Zoom meeting link, you are redirected to the site, where you can automatically download it. We're using Zoom as a third-party tool, and it's not our main communication tool.

What was our ROI?

Zoom is easy to use, easy to deploy, and easy to organize meetings and webinars.

What's my experience with pricing, setup cost, and licensing?

I am not paying any licensing costs for the solution.

What other advice do I have?

The solution's security features are effective in protecting our meetings. I would recommend the solution to other users because it is stable, reliable, and easy to use. The solution's user interface is user-friendly and intuitive.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AlexandruCioruta - PeerSpot reviewer
Senior manager at Ernst & Young
Real User
Top 10
Used to conduct online third-party client meetings or third-party vendor meetings
Pros and Cons
  • "The most valuable features of the solution are communication, screen sharing, and collaboration."
  • "Sometimes, the solution lags because of performance issues."

What is our primary use case?

We use the solution for third-party meetings.

What is most valuable?

The most valuable features of the solution are communication, screen sharing, and collaboration. Webex makes it easier to handle third-party online meetings and to interact with people and your partners.

What needs improvement?

Sometimes, the solution lags because of performance issues.

For how long have I used the solution?

I have been using Webex for a couple of years.

What do I think about the stability of the solution?

The solution is stable, but sometimes it has issues with the performance.

What do I think about the scalability of the solution?

Around 20 to 30 users in our organization, including engineers and developers, use Webex. The solution is not extensively used in our company.

Which solution did I use previously and why did I switch?

We also use Microsoft Teams in our organization. We prefer Microsoft Teams because it is more integrated, has E5 licensing from Microsoft, and is easier for corporations to use.

How was the initial setup?

The solution's initial setup is straightforward. I'm using it mainly for third-party interactions. To deploy Webex, you need to download an installer, deploy it, and then use it.

What about the implementation team?

We implemented the solution through an in-house team in two to three minutes. An agent is installed on your machine to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

I use the solution for free because I don't use the solution's enterprise version.

What other advice do I have?

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it.

I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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