Share your experience using Clearswift Secure Web Gateway

The easiest route - we'll conduct a 15 minute phone interview and write up the review for you.

Use our online form to submit your review. It's quick and you can post anonymously.

Your review helps others learn about this solution
The PeerSpot community is built upon trust and sharing with peers.
It's good for your career
In today's digital world, your review shows you have valuable expertise.
You can influence the market
Vendors read their reviews and make improvements based on your feedback.
Examples of the 84,000+ reviews on PeerSpot:

Md. Al Imran Chowdhury - PeerSpot reviewer
Cyber Security Analyst at Link3 Technologies
Real User
Top 5Leaderboard
Offers good performance and reliability to users
Pros and Cons
  • "The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
  • "From any improvement perspective, the product's compatibility issues with Linux need to be resolved."

What is our primary use case?

I use the solution in my company to work with the remote access VPN. With the tool, users connect their office network and data center networks with the infrastructure from outside places, like home and other sites, so our company can use the remote access of the tool.

What is most valuable?

The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.

What needs improvement?

From any improvement perspective, the product's compatibility issues with Linux need to be resolved.

The response from the support team needs to be made faster.

For how long have I used the solution?

I have been using Prisma Access by Palo Alto Networks for three years. In my previous organization, I used the solution for two years.

What do I think about the stability of the solution?

The stability of the product is good. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

The scalability features of the product are available in a package. GlobalProtect will serve even if you purchase a device with a capacity of two hundred users. You can't increase the capacity above two hundred users. Basically, with the device capabilities, you can include 200 users in GlobalProtect, so it all depends on your hardware model.

In my previous company, there were around 150 users of the tool with Linux. I feel that there were almost 200 users of the product.

How are customer service and support?

The technical support for the solution is good, but it is not like Cisco's support services. Sometimes, there is a delay in response from the support team's end, but during emergency cases, it is okay.

How was the initial setup?

The product's initial setup phase is neither straightforward nor complex, making it a process that lies in the middle. I will say that it is very easy to deploy.

The tool's configuration can be done in one day. In my previous organization, my colleague and I were the two people who deployed the product, tested it, and found the results, and then we delivered it to our clients.

As per my previous experience, after I gave the solution to the company's customer, I took care of one custom configuration for a particular purpose. I read the tool's documentation to see how to configure it and how to set up GlobalProtect on the client machines, after which I made a documentation explaining the way to deploy it and install GlobalProtect.

For deployment and maintenance purposes, one or two people are enough.

What was our ROI?

In terms of the ROI, the tool is secure for official data. If someone wants security, GlobalProtect SSL VPN is something that I would recommend. With the tool, it is not possible to count how much revenue it helped generate since it basically protects your data from home to your office network and communicates with lots of data. The tool is secure. From a security perspective, GlobalProtect is good.

Which other solutions did I evaluate?

In comparison with GlobalProtect, there could be FortiClient. If some users cannot afford Palo Alto Networks, then they can choose FortiClient.

What other advice do I have?

My company didn't receive any support from Palo Alto to connect securely to our organization's branch offices. The tool is very easy to deploy. Another co-engineer and I in my company completed the deployment task for the solution. The deployment is not very difficult, especially if you have Palo Alto's Next-Generation Firewalls since with it, you can really get the VPN connection for Windows and other operating systems, but my company had faced some challenges with Linux, so we had to purchase another license only for it. For Windows and Mac devices, the tool is free. If I purchase Palo Alto's Next-Generation Firewalls, it is free for Windows and Mac, but a license is required to use Prisma Access on Linux.

I haven't used the cloud-based nature of Palo Alto Networks to simplify our company's network security management. I have only used the on-premises version in our company's infrastructure for GlobalProtect. I don't have any idea about the cloud Security in the product.

The performance and reliability of the product are good.

For the integration process, you first have to configure the firewall with the default management port IP, or alternatively, users can configure it through the console, which includes the CLI mode and GUI mode. Okay. After logging into the firewall from the CLI or GUI, you can configure GlobalProtect by taking into consideration the outside and inside zones, which we want to give access to via the tool. I am experienced with the tool's GUI mode. I configured it through the GUI mode. The first thing you have to learn about Palo Alto GUI mode is how to configure GlobalProtect.

In general, I rate the tool an eight and a half to nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Shridhar Shimpi - PeerSpot reviewer
Technical Support Engineer at Jainam Technologies
Real User
Top 5
Easy-to-setup product facilitating seamless backup processes
Pros and Cons
  • "We can address and rectify issues promptly, resulting in consistently positive outcomes."
  • "The platform's pricing needs improvement."

How has it helped my organization?

The product has significantly improved our organization by providing a comprehensive platform for identifying various features, including data payload, web filtering, and protection against malicious activities across all connectivity channels. Additionally, it facilitates seamless backup processes.

What needs improvement?

The platform's pricing needs improvement.

For how long have I used the solution?

We have been using Symantec Proxy for five years.

What do I think about the stability of the solution?

The product is stable. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

We have utilized this service, and our customer base comprises more than 5,000 to 8,000 users. I rate the scalability an eight out of ten.

How was the initial setup?

The initial setup was straightforward, particularly in the cloud as well as on-premises. The best part of this solution is ensuring quality regardless of the deployment method.

What about the implementation team?

We implemented the solution with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

The product is highly priced. There are no additional costs apart from the standard licenses.

What other advice do I have?

We use a web filtering feature to control and monitor various types of web activity, including data payloads.

Integrating with other products is competitive and effective in terms of security measures. We've observed the significance of the reporting tools in providing detailed logs on decisions, user activities, and other relevant data.

It is beneficial because whenever I encounter an entry-level task or a problem, I can rely on the technical processes and knowledge available. We can address and rectify issues promptly, resulting in consistently positive outcomes.

I rate Symantec Proxy a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate