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Veritas Enterprise Vault.cloud archives emails and files, providing indexes for searching the archives. It integrates with Outlook as a plugin and speeds up backup. However, with the deployment of Office 365, it now focuses on archiving and protecting emails. It serves as a legal protection tool.

The tool streamlines data discovery processes for compliance by setting up a gateway to copy every incoming and outgoing email to the archive independently of the mailbox. This ensures that even if a user deletes their mailbox, the emails are still available in the archive, making it a compliant solution for monitoring all incoming and outgoing emails. Additionally, it offers the ability to place legal holds on important emails.

The user experience and administrative interface for managing archives are easy. It's not complex to use.

The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be limitations with the support provided during setup and testing. Also, the quality of support has declined in the past year.

Setting up the product depends on the deployment method. Gathering the required information takes a while. The setup itself takes about two to three days. Starting the process involves weeks of communication. This includes setting up various environments and deciding on archiving policies, which can be challenging.

The tool is expensive, and I rate its price as eight out of ten. It might not be very expensive. However, comparing it with something that's free or already included in the price is challenging, like the Office 365 archive mailbox. Previously, this was part of the subscription price. Now, it's an additional cost, typically covered by departments like legal or compliance rather than IT.

I would recommend the solution's cloud version. It's easier to manage compared to the on-premises solution, especially concerning upgrade processes, which often caused issues in the past. Additionally, with the cloud version, the management is outsourced once you set the policies. Overall, it's akin to having insurance for your data, which you will be happy if you never use.

I rate the overall product an eight out of ten. 

Veritas Enterprise Vault is an archive solution for email and files. It provides indexes for searching the archives and also provides integration to Outlook as a plugin. Initially, the solution was to make Exchange smaller to speed up the backup. This was not the case when Office 365 was deployed with the archive mailbox. It has the possibility to archive and protect emails from changes. So, now it's something like legal and ransomware protection.

There were some issues with the product's scalability. We have different problems because the solution's setup is not as straightforward as it used to be. We are now limited by the support of Veritas, which communicates with us during the setup. The quality of support by Veritas has declined in the last year.

The solution's setup takes two to three days, and the preparation phase of obtaining the required information takes quite a long. To start this, it usually requires a few weeks of communicating with different admins and setting up the Active Directory for the HN environment and SQL environment because it uses the SQL database for storing the archive.

The biggest trouble in the company is deciding how to set the policies for archiving and who will decide what we will archive or not.

Veritas Enterprise Vault is an expensive solution. It's probably not that pricey by itself, but it's always difficult to compare to something that is free. That is the issue with the Office 365 archive mailbox included in the subscription. Some extra cost for the solution needs to be paid by not IT but for legal or compliance requirements.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.

You can set up the gateway, which will copy every incoming and outgoing email to the archive independently of the mailbox. Even if the user deletes this mailbox, it is still available in the archive. It can be a compliant solution that monitors all incoming and outgoing emails.

The solution allows you to place a legal hold on some emails if you find them important. It allows the deletion of the data from the archive if it expires in ten years. It allows you to place a legal hold on this data even if it's expired. The solution's user experience and administrative interface for managing archives are quite straightforward and not complex.

It doesn't take many employees to maintain the solution. I would recommend the cloud version of the solution because it's easy to run. Most issues with the on-premises version were related to the upgrade process for the SQL or Enterprise Vault parts. If it's running on the cloud, you only have to set the policies and outsource them.

Overall, I rate the solution an eight out of ten.