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Information Technology Consultant at a computer software company with 1,001-5,000 employees
Consultant
Possess good ability to handle structured and unstructured data
Pros and Cons
  • "The performance offered by the product, its price, and its ability to handle structured and unstructured data were good when compared to the other products in the market."
  • "When it comes to unstructured and structured data, if Delphix can comply with the requirements for most of the structured data, it would be good, especially if it can include the data scanning part."

What is our primary use case?

My company predominantly uses Delphix because, for large data masking in terabytes, we need the kind of engine where it can play very well on an NMVe hard disk. My company also needs a master-slave architecture, like the one offered under big data or Hadoop's framework. Speed and the performance the tool offers are paramount to my company. When I looked at the topological architecture of how Informatica does the data masking, I saw that it is slightly different from the big data framework.

What needs improvement?

When it comes to unstructured and structured data, if Delphix can comply with the requirements for most of the structured data, it would be good, especially if it can include the data scanning part. The tool is useful for data masking. If I have a repository or if I give the repository to the tool, and if it scans all the data to figure out if there is any kind of PII/NPI data, I think it will make the tool full and complete.

For how long have I used the solution?

I have experience with Delphix.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

My company has around 500 users of the tool.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight and a half out of ten.

How are customer service and support?

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My company tried various other products during one of the PoC phases before finalizing Delphix for large-scale usage.

What's my experience with pricing, setup cost, and licensing?

My company purchased Delphix since it met our budgetary requirements. The product is not cheap, but I can say that it is a good product for the functionalities it provides. I rate the product price seven to eight on a scale of one to ten, where one is the low price, and ten is the high price.

Which other solutions did I evaluate?

The performance offered by the product, its price, and its ability to handle structured and unstructured data were good when compared to the other products in the market.

What other advice do I have?

Delphix is actually meant for data masking. Speaking about how my company uses the tool for DevOps workflows, I would say that my company has a Jenkins pipeline, and we write all the scripts, after which the onboarding is completed in Delphix. In our company, we have a service process between the producers and the consumers. Once the onboarding is done, all the rules and data masking are taken care of, which is like a one-time deal. Unless the data structure changes, my company used to go to Collibra and get the schema to ensure that the requested fields were there in the schema, after which we used to read the data specific to that catalog and then mask it. The script gets triggered by Jenkins.

I have no doubts about how the solution provides and ensures data compliance and security. My company has been using Delphix for quite some time now. Initially, my company didn't have to deal with any big data. After my company had a requirement to deal with the big data in relation to its migration to the cloud, we had tons and tons of data coming in, owing to which we had to deploy the big data kind of a cluster like Delphix. My company has unstructured, structured, and some semi-structured data as well to do the masking, but we are able to deal with only a few such data and not with all of it. I have no problems with relational databases. In semi-structured data, I do have problems, but not with all of them, including data in Word and PDFs.

Delphix has been the most valuable in improving data operations, predominantly in the area of data masking from higher to lower.

Delphix's virtual data infrastructure has impacted our company's data management processes really well, especially whenever we want to deal with the area of testing in data science and wherever we need to write the models while taking data from a higher environment to the lower environment, maintaining the data masking posture, following the industry regulations and work in compliance with the security guidelines, which helped us tremendously, to fit the tool into our architecture framework.

My company has an agreement with Delphix to take care of the maintenance of the product. One person from my company will take care of the maintenance.

I recommend the product to other people who want to use it.

I rate the tool an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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HansMiseur - PeerSpot reviewer
Director at Suadasoft Info Cura
Real User
Top 20
A stable and flexible product that improves development time
Pros and Cons
  • "The product is very stable and flexible. The product masks data throughout the entire structure. It helps us to work in a differential integrity environment. We conducted testing directly on our production environment in the past, but that’s no longer the case. We can now work with actual data in a production-like setting without production data. The shift to non-production data for testing and development has significantly improved our workflow."
  • "We have encountered challenges with different intgrity structures. In my experience, I’ve encountered challenges with implementing business cases. While the product remains stable, translating its use cases can be more complex. This involves both technical and functional considerations."

What is most valuable?

The product is very stable and flexible. The product masks data throughout the entire structure. It helps us to work in a differential integrity environment. We conducted testing directly on our production environment in the past, but that’s no longer the case. We can now work with actual data in a production-like setting without production data. The shift to non-production data for testing and development has significantly improved our workflow. Developers can now work with fewer errors when deploying to production.  The delivery of new software became faster, and errors significantly decreased. Working with actual data during the development phase allowed us to catch and address issues early rather than encountering them later during acceptance or production.

What needs improvement?

We have encountered challenges with different intgrity structures. In my experience, I’ve encountered challenges with implementing business cases. While the product remains stable, translating its use cases can be more complex. This involves both technical and functional considerations.

How are customer service and support?

Based on my experience, I find that IBM’s technical support team excels in handling technical issues related to their software. They will help and assist you. However, when it comes to developing use cases, they might not be the right point of contact. For that, business partners would be more suitable.

In my experience, there’s a ticketing system in place when dealing with the product. Priorities come into play, especially during production situations. Additionally, constant communication with the support team occurs around the clock—24/7.

However, the team working on the tickets isn’t always consistent. If an issue persists beyond a specific timeframe, the responsibility may shift to colleagues in different countries.

How would you rate customer service and support?

Neutral

How was the initial setup?

The tool's installation part is tricky, and you need expert help. However, once installed, the product syncs. I rate the process a four out of ten. The deployment can be completed in a week. Its configuration depends on the use cases. You cannot determine a timeline for it.  

What's my experience with pricing, setup cost, and licensing?

IBM InfoSphere Optim Data Privacy's pricing is not expensive. It was less than what we expected. The licensing model for IBM Optim involves a one-time purchase followed by an annual subscription fee. This fee covers ongoing support and access to new versions. However, there are no options for extended or additional support. 

Which other solutions did I evaluate?

When we comprehensively compared different tools, we chose IBM InfoSphere Optim Data Privacy not because it had the fanciest interface. The interface isn’t the best, but the functionality and capabilities are good. None of the tools we evaluated could deliver all the required functionalities, but the product stood out in functional capabilities. One of its most critical features was the ability to mask data while maintaining differential integrity structures.

What other advice do I have?

I rate the overall product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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