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We use Juniper Mist Edge in our large-scale environment, where we have a hybrid infrastructure comprising both cloud and on-premises solutions. The on-premises deployment involves Juniper Mist Edge, which acts as a wireless controller, effectively managing all AFEs locally.
The most valuable aspect of Mist Edge, in comparison to solutions like NetCloud, lies in its ability to provide comprehensive visibility into all network packets. It stands out by offering insight into client data.
I would like to see improvements in ensuring government compliance for Mist Edge. Additionally, it could be improved by streamlining its deployment, making it more user-friendly, and enhancing its integration with managed cloud services.
I have been working with Juniper Mist Edge for almost eight years.
The solution is fairly stable.
Mist Edge is highly scalable, and I have successfully deployed it in a large environment for a project. It handled over 120 Access Points without any issues.
The support is evaluated based on levels, ranging from one to three. While Level One might not always provide the preferred support, escalating to Level Two usually gets the right assistance. If needed, there is an option to escalate further to Level Three. However, I generally don't recommend going to Level Three unless necessary.
Setting up Mist Edge is straightforward. You just need a virtual server, deploy the image, and configure it with email and meeting settings. The whole process takes about a day or a couple of hours if everything is ready. It's a quick and simple deployment. Maintaining Mist Edge is not difficult. If it goes down, you can easily replace it. For a new VP, the process is straightforward. If any adjustments are needed, it is generally manageable.
My clients haven't seen the desired ROI with Mist Edge. The main issue lies in Juniper's hardware. If there is a power interruption three times, the switches and routers become problematic. Replacing them is not only complex but also expensive, which has been a significant drawback in terms of cost and performance.
The pricing for Mist Edge is generally fine, but it is a bit too high for clients in Bangladesh.
I would recommend Mist Edge, especially for users in large enterprises. Overall, I would rate it as a six out of ten.
We use Mist APs for our wireless LAN. It is the standard access point that we use for all of our internal wireless, as well as any locations that have guest access. We use Mist Cloud for all the management and monitoring.
The visibility of the information that's available about APs through their cloud portal and some of the AI features are most valuable.
The one area that we're specifically looking into is their outdoor APs. The
development of their outdoor APs is lagging as compared to their internal APs.
We have been using this solution for about two years.
It seems to be very reliable.
We have buildings with several hundred APs in them. Right now, I believe we have around 25,000 deployed globally. So, there is no issue with scaling.
We've dealt with their leadership team and the account team when most of those folks were from Motorola. Previously, we had Motorola APs. So, we're very familiar with the account team, and they provide us support. In general, when we have an issue with it, we don't go through their first-level support desk. If we can't fix it because of our experience, we go right for the engineering group.
It is straightforward. It is basic. They're configured in the portal, and then our field techs simply go out and plug them in based on the design that's provided to them as to where they need to be mounted. There is no configuration part on the installer. They just plug it in, and it connects back to the cloud, gets its configuration, and they're all set to go.
We have a team of about eight engineers who do the design, coordinate implementation, and manage and troubleshoot those.
I believe we're getting some good discounts. We're paying less than $500 per AP. I don't know the annual maintenance cost.
We deployed this as a technology refresh. The older version of APs that we had were end-of-life. At the time, we looked at APs from Juniper, Aruba, and Mist. Mist was selected based on the features and costs.
It is an excellent product. It is a step above the previous generation of APs and the management systems for those. I do know that the other AP vendors are also moving in the cloud-managed direction and increasing the amount of AI information that is processed and can be fed back to the users on the AP performance.
We've had a long history with the account team and founders of Mist, and they've worked very closely with us in the development of that product and have incorporated a lot of our requests for features and other things.
I would rate it a solid nine out of ten.
