When users update their information on one product, the data is sent to a database. My approach was to maintain a master data record, ensuring that each platform loads the latest updated record. Instead of having three separate records, the system keeps one master data record, storing the historical records for reference.
It is not difficult for a person to learn to work with IBM InfoSphere MDM. You need the right mentor, people, and support. I received support mainly from IBM account managers and technical sources assigned to the organization. This support made it easier for me to solve problems.
IBM InfoSphere MDM's UI is complicated. It also needs to improve its on-prem configuration.
The product was web cloud-based, allowing us to scale based on demand. We employed anticipatory scaling, identifying nodes that required more resources and providing additional CPU, memory, and processing power accordingly.
I contacted them through the ticketing system. There's a ticketing system where I raised issues and received support from IBM.
Working with Informatica feels a bit easier compared to IBM InfoSphere MDM. The organization initially used the product, and as a master data specialist, I had to adapt to the environment.
The product was a bit easy for me to set up initially. Implementing it, on-premises had some challenges, especially considering the limited experience with the solution in South Africa. The deployment of workloads took a couple of hours, while the configuration and setup extended over a few days.
You need to keep on learning and not limit yourself. I rate the product an eight out of ten.