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I'm working on a SanSymphony infrastructure. I use it for my company, and this is also what we install for our clients.

All of the clients have to do maintenance operations during business hours, and they have to schedule it never to disturb their users. Thanks to San Symphony, they can do whatever they want, whenever they want.

I really like to dissociate virtual volumes from any virtual machines. It allows you to manage granularly the storage of your virtual machines. I separated VMs and files on different volumes in my case

Before using San Symphony, I had to work late to improve my IT infrastructure. Now, I can do it at any time of day.

We also won on availability. When one of the servers crashes, there is no effect on our production. It rarely happens; however, we would have been out of production with our previous infrastructure.

We do things differently now. We use our backup solution to backup storage rather than to backup machines, and I find it has less impact on the performance of our virtual infrastructure.

I really like the Rollback option, which is like a video of my storage. Administrators benefit from being able to return to a single previous point as precisely as they want.

I also find that the support team is a real quality of the Datacore SanSymphony environment. Opening a case is very simple, and the answers of support are always detailed with precision.

The dashboard is very intuitive, and there are many counters to diagnose what happens during a short period (like when a backup is in progress).

The product can be improved by making better filters to search event logs. When everybody shows the last event at the top of their board, San Symphony does it at the bottom, and sometimes, we don't see an alert that needs to be checked.

The service is still available every day and at every time of the day, yet only in English. For customers or technicians who don't speak and understand English, it would be great to have other language support, all the more so given the number of countries in which SanSymphony is used.

I've used the solution for three years.

I'm working on a San Symphony Infrastructure. I use it for my company, and this is also what we install for our clients. 

All of the clients have to do maintenance operations during business hours, and they have to schedule it never to disturb their users. Thanks to San Symphony, they can do whatever they want, whenever they want. 

I really like to dissociate virtual volumes from any virtual machines. It allows you to manage granularly the storage of your virtual machines. I separated VMs and files on different volumes in my case

Before using San Symphony, I had to work late to improve my IT infrastructure. Now, I can do it at any time of day. 

We also won on availability. When one of the servers crashes, there is no effect on our production. It rarely happens, but we would have been out of production with our previous infrastructure.

We do things differently now. We use our backup solution to backup storage rather than to backup machines, and I find it has less impact on the performance of our virtual infrastructure.

I really like the Rollback option, which is like a video of my storage. The benefit is for administrators because they can return at a single previous point, as precisely as they want.

I also find that the support team is a real quality of the Datacore SanSymphony environment. Opening a case is very simple, and the answers of support are always detailed with precision.

The dashboard is very intuitive, and there are a lot of counters to diagnose what happens during a short period (like when a backup is in progress).

The product can be improved by making better filters to search event logs. When everybody shows the last event at the top of their board, San Symphony does it at the bottom, and sometimes, we don't see an alert that needs to be checked.

The service is still available every day and at every time of the day, but only in English. For customers or technicians that don't speak and understand English, it could be great to have other languages support, all the more so given the number of countries in which SanSymphony is used.

I've used the solution for six months.

I have never heard one of my customers complain about the stability of San Symphony.

I knew about San Symphony six months ago, and this is the second update that I can see. Developers are working in line with what customers are asking for.

Every time I needed support, they gave me a solution.

Positive

I did not use a different solution previously.

The initial setup is very simple. There are documents to send to Datacore Support, and these were a little bit difficult to fill.

We are the vendor team, so for our use, we did it ourselves

The ROI is difficult to estimate.

I did not evaluate other options; my company already has a partnership with Datacore.