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Examples of the 84,000+ reviews on PeerSpot:

Real User
Top 20
Secure, easy to install and use, and easily integrates with other platforms
Pros and Cons
  • "The solution is easy to install and use."
  • "The product must be more user-friendly."

What is our primary use case?

The solution can be used to share pictures, videos, and documents. We can store other things in MP3 and MP4 formats.

How has it helped my organization?

I can use the spreadsheets and save them on the drive. I can share the link with others and update them as needed.

What is most valuable?

The product is easily available. The solution can be easily integrated with other platforms like Amazon and Microsoft. We can share files and provide interlinks. The solution is easy to install and use. We get almost 15 GB free of cost. It is a good tool. It is safe to use. We can store things securely.

What needs improvement?

The product must be more user-friendly. It should be provided in other languages, too.

For how long have I used the solution?

I have been using the solution for almost ten years.

What do I think about the stability of the solution?

The environment is stable. I can access it quickly. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

The tool is scalable.

How was the initial setup?

The setup is straightforward. It is easy to do. We just have to create an account.

What's my experience with pricing, setup cost, and licensing?

The product is free.

Which other solutions did I evaluate?

I have used Microsoft, too. Microsoft Azure is much more difficult to understand. Google is much more user-friendly. With the integration of ChatGPT, Microsoft will give tough competition to Google.

What other advice do I have?

I will recommend the solution to others. It is a great tool. Overall, I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Manager at One All Solutions
Real User
Helps with internal alerts, application access, and triggering support teams
Pros and Cons
  • "Intercept X helps with internal alerts, application access, and triggering support teams."
  • "The integration has room for improvement, especially with Mac OS."

What is our primary use case?

I'm a partner with Sophos for Intercept X Endpoint. Our use cases are for main security needs, client needs, and handling urgent concerns.

What is most valuable?

Intercept X helps with internal alerts, application access, and triggering support teams. I've used temporary protection for quick responses, and it is user-friendly and manageable.            

What needs improvement?


Last year, my company faced an attack due to disabled compression in our antivirus software. Intercept X Endpoint didn’t work, so we had to uninstall it and restore. Also,Integration has room for improvement, especially with Mac OS.

For how long have I used the solution?

I have been using Intercept X Endpoint for the past 17 years.

What do I think about the stability of the solution?


There are occasional glitches, like online applications not reaching the cloud server properly.

What do I think about the scalability of the solution?

Scaling depends on XDR or MDR versions, with a reset needed for upgrades.

How are customer service and support?

Support in India is limited to email and can be better through MSP partners.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've used Kaspersky but prefer Sophos for its features.

How was the initial setup?

Deployment is easy and fast, requiring two to three people for configuration.

What about the implementation team?

Maintenance is easy, and scalability depends on whether using XDR or MDR, with a reset needed between upgrades.

What's my experience with pricing, setup cost, and licensing?

It is not very expensive but I don't have specific pricing details. The licensing is usually done on yearly basis.

What other advice do I have?

I'd rate it an eight. It's a solid solution for centralized security needs and threat monitoring.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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