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The platform is a firewall and Unified Threat Management (UTM) solution. We have implemented it in our production environment, particularly with VPN configurations. It proves to be an excellent tool for safeguarding our perimeter network. One of its standout features is its centralized management server, allowing us to manage multiple devices using a single console efficiently.
The platform's most valuable features are perimeter network security and URL filtering. These functionalities are crucial for us, particularly because we operate in a highly restrictive environment regarding internet access.
While they offer a comprehensive bundled solution, some users may prefer on-premise deployments for certain features, such as URL filtering. Currently, Forcepoint offers WebSense for URL filtering in the cloud, but users who prefer on-premise solutions may find this lacking. They could improve these particular areas.
We have been using Forcepoint Next Generation Firewall for 15 years.
In terms of stability, the solution is quite robust. We haven't encountered any major issues, and like any other firewall, it operates reliably 24/7 without significant disruptions. However, there have been occasions when units required replacement, especially if covered under warranty. Additionally, we've implemented high-availability configurations to minimize downtime.
In terms of scalability, it depends on the specific model being utilized. Basic models may have limitations and may need to be more scalable. However, mid to high-range firewall models, such as the Next Generation ones, are stackable and scalable. It means multiple branches can seamlessly run the same solution without encountering any issues.
In our organization, approximately 200 users utilize the solution. It is extensively and regularly used as our users rely heavily on URL filtering.
Although they offer a premium technical support option, which is costly, we have yet to opt for it during our years of using the product. There can sometimes be a delay in receiving support, but typically, they respond within 24 to 48 hours. Despite this, the quality of support provided has been excellent.
The initial setup of Forcepoint is straightforward for trained engineers, but it may appear complex for those without specific training. The deployment process typically involves mounting the firewall and booting it up with an initial setup from a USB boot device. From there, the installation process continues according to the specific requirements and configurations.
In our case, it took more than 15 to 20 days to refine policies and access configurations to meet our specific needs. However, it typically takes less than one to two hours for the firewall to be functional and up and running.
Once you have clarity on what needs to be deployed and what is best for their operations, it typically only requires the support of one or two Forcepoint engineers to assist in deploying the solution.
We took assistance from integrators to implement the product.
The product generates a return on investment.
It is an affordable product. We purchase its yearly license.
Initially, we used Symantec Firewall, which was many years ago. About eight years ago, we transitioned to Stonesoft, the parent company of Forcepoint. We decided to use Forcepoint primarily due to its reputation as a top-notch firewall solution for security.
We utilize Forcepoint to manage secure remote access primarily through VPN terminals and VPN clients.
The SD-WAN capability of Forcepoint did not directly support our network performance, as we did not proceed with its implementation. We were in discussions about enabling SD-WAN but needed help executing the plan. Eventually, due to the end-of-life status of our product, we transitioned to Fortinet as our vendor for SD-WAN solutions.
Deploying and managing the platform was not particularly straightforward. It necessitated experienced engineers trained in Forcepoint Next Generation Firewall. Once set up, there were no significant issues or challenges in day-to-day management.
They offer templates that provide detailed reports categorized by user, device, and internal network access.
The value and impact of using this solution lie in the assurance of protection and security. Ultimately, the greatest return on investment (ROI) comes from safeguarding the business from potential attacks and vulnerabilities.
I rate it a nine out of ten.
We use it internally. We use it as a firewall. We use it just as a gateway.
We have several frontline firewalls. We use a VMware platform to manage traffic between internal and external networks. Products like CheckPoint, Symantec, or Forcepoint aren't highly rated by Gartner. That's why we're planning to migrate our traffic management to a different technology like FortiGate or Palo Alto, which have better ratings.
It provides decent protection for the LAN, especially in run mode. However, from an administrator or engineer's perspective, Forcepoint isn't very clear to use. There are too many menus, and management can be problematic—it's not user-friendly. Also, it's not a cost-effective solution.
We had some licensing issues with its web filtering capabilities. That's why we migrated our web filtering to Cisco Umbrella.
Moreover, the interface is complicated. It's difficult to locate all the necessary menus and functions.
For example, one of the many issues is with SSH. Even now, we haven't successfully opened the port to connect using SSH mode when we want to change the configuration. It's like a black box—not very open to changes and customization. It's simply not easy to configure.
There are other problems, too. For example regarding Forcepoint's Websense component. We had a lot of problems managing the web settings within Websense. That's why we migrated to Cisco Umbrella for cloud-based web filtering.
It's not that Forcepoint is inherently bad. The issue is that it's not user-friendly. It is not easy to use. The developers need to redesign the interface (GUI) for better management. It is very difficult to manage. For example, simple actions require too many clicks compared to FortiGate or Palo Alto. That's the main problem.
I have been using it for two years now.
It's a stable product. We're a large company with more than 500 users, both on-site and remote.
It's not a useful tool if your goal is to expand your architecture or platform.
We didn't have a support contract with Forcepoint because we were planning to move to a different technology.
I work with firewalls like Symantec Data Loss Prevention (DLP), firewalls like Palo Alto, FortiGate, and Check Point, along with routers and switches. I've also worked with Juniper, Cisco Fabric, Cisco Nexus (NX-OS), HPE Aruba.
I switched positions, and my new job doesn't use Check Point. So, the last time I used Check Point was in 2022.
Now, I use FortiGate, Palo Alto, and Forcepoint.
We also use different solutions based on use cases or specific functions. For example, we don't use Forcepoint for VPN. We use Pulse on-premises to connect remote users to the local network.
While deployment itself isn't complex, we migrated from Forcepoint to a different environment, such as FortiGate and Palo Alto, in VM mode.
The initial setup might be straightforward, but when working with traffic metrics, adding rules, or expanding the configuration, it's not user-friendly. Troubleshooting stable routing is also difficult.
Unlike Palo Alto, which has many troubleshooting tools (especially within its security modules), Forcepoint lacks tools that would simplify configuration.
It's not very good, but it's not bad either. My main issue is with the interface, not the heart of the technology itself. Forcepoint's developers need to make it more user-friendly, like FortiGate or Palo Alto. I want it to be easier to manager, use and configure.
Overall, I would rate the solution a six out of ten. We only use a small amount of Forcepoint's functionality now and will soon migrate away from Forcepoint entirely.
