We use the platform to provide security awareness training and conduct simulated phishing campaigns for end users. We also generate detailed reports on security metrics and trends.
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We use the platform to provide security awareness training and conduct simulated phishing campaigns for end users. We also generate detailed reports on security metrics and trends.
The personalized content provided by KnowBe4 builds interest in learning more about security trends. We've observed a high consumption rate of security content, indicating the positive impact of KnowBe4 training on our workforce.
The product's most valuable features are the phishing campaigns and the reporting capabilities.
Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement. This could be achieved through systems integration with machine learning, which analyzes user behavior and click patterns. By leveraging this data, the tool could suggest targeted training topics or content to individuals based on their unique interactions and behaviors.
We have been using KnowBe4 for three years.
I rate the platform's stability a nine out of ten.
We have 1000 KnowBe4 users in our organization. It is scalable. I rate the scalability an eight and a half.
The technical support team is responsive.
Positive
We previously used a different solution, and the primary reason for switching was the cost. One of the distinct advantages of KnowBe4 is its ease of customization and administration.
The initial setup is straightforward. Depending on the expertise, one executive may be required to work on deployment. Additionally, it is a low-maintenance product. I rate the process a nine out of ten.
Based on the latest report, KnowBe4's ROI is positive, indicating that the investment in the platform yields benefits that outweigh the costs. Specifically, it helps save costs by providing specific security training for IT administrators, reducing the need for external training expenses. Additionally, the platform contributes to the overall improvement of the security culture within the organization, leading to enhanced detection capabilities and fewer phishing attempts.
I rate the product pricing as four out of ten.
KnowBe4's simulated phishing tests have significantly impacted our organization's security posture. Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.
The platform offers several key benefits, including ease of customization, straightforward administration, seamless integration with existing systems, and robust reporting capabilities.
I rate it a nine out of ten.
The product serves as my company's enterprise email security platform. Everything related to the emails in my company comes through Proofpoint Email Protection.
The product serves as an email sandbox to check attachments and ensure that everything is secure.
The whole configuration management piece of the product requires some work, as it is one of the areas where the tool has certain shortcomings. Though it is an easy-to-install product, it might be difficult to get the process right for some users. The basics related to the installation process are simple to understand, but it takes a lot of effort to figure out areas to use this tool effectively if you want to do something above the basic level.
The high cost of the product is an area of concern where improvements are required.
I would like to see a lot of premium content in the product moved to a lower band because the basic version of the tool is relatively cheap compared to the sophisticated versions with additional costs.
One person who works full-time needs to take care of the maintenance part.
I have been using Proofpoint Email Protection for six months. I am a customer of the product. I don't remember the version of the solution, but I know that it automatically gets updated.
Stability-wise, I rate the solution an eight out of ten.
The product seems to work fine in our company. Though my company needs to make changes in the product occasionally, it is a robust tool.
It is a very scalable solution. Scalability-wise, I rate the solution a seven to eight out of ten.
In our company, we doubled the number of mailboxes with the product, and it worked fine without any problems.
With the solution, my company manages around 500 endpoints in our company.
The product is used daily for every email in my company.
When it comes to the solution, there are no plans to increase the number of endpoints in our company unless the organization grows.
I have experience with Trend Micro. My company started using Proofpoint Email Protection since Trend Micro was a terrible product.
I rate the initial setup phase a five on a scale of one to ten, where one is a difficult process, and ten is an easy process.
The product is deployed as part of your Proofpoint setup, so it gets attached to your Microsoft Exchange and the cloud.
Before the deployment of the product, you need to change your email gateway to ensure that the tool works properly for you. You need to route your email through Proofpoint.
The solution is deployed on the cloud.
The solution's deployment took two weeks.
In my company, three people reporting to the IT security team take care of the product's deployment process.
My company did seek the help of a consultant to take care of the product's installation process.
The product does not make any money for your company. If something goes wrong, the tool can save money by reducing the risk of problems at the end of the day.
The product is costly. I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price.
When you want to change what capabilities you want in the product, you will see that the tool offers such features in tiers. The product gets expensive if you buy one of the tool's top-tiers.
My company did look at the options against Proofpoint Email Protection, like Mimecast and Microsoft 365 E5. Proofpoint Email Protection was cost-effective and flexible for our organization. The product has also proven itself as a leader in the market.
Proofpoint Email Protection helps prevent block phishing attempts. The product does a lot of URL rewriting. The solution offers pretty good protection to users.
Proofpoint Email Protection has aided in the management of our organization's email security, but I would say that the tool has probably made it more complicated. It's not an easy product to use or configure, as it takes skill and knowledge to install and configure.
If you get an email with the link, Proofpoint Email Protection runs in a safe environment to check whether it is malicious before allowing it into your company, making it a great technology. The aforementioned area describes the tool's ability to identify and block threats.
My company doesn't use the product's data loss prevention and email encryption capabilities since both are expensive options. My company only runs the base products, so we don't acquire the licenses to use certain functionalities.
The product's integration with other products in the infrastructure is okay, but the configuration part takes a long time. The product works fine once it is up and running. The initial setup is complicated.
I recommend the product to those who plan to use it. Before purchasing the product, users need to engage with the solution's consultant since it is not a tool that you want to deal with by yourself. You need to understand what you want to ensure that the product's configuration is proper.
I rate the overall an eight out of ten.
