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Global Information Security Officer at a tech services company with 51-200 employees
Real User
The solution gives us visibility into our configurations, so we can compare them to best practices
Pros and Cons
  • "The proactiveness of the support has been fantastic. Every time we mention something in a meeting that we're trying to do, he proactively takes that as an investigation topic and looks into it. He'll provide the solution even though we might not have asked him to investigate it."
  • "Sysdig's biggest weakness is dashboarding and reporting. You have access to the data and can get everything you need, but we need the ability to summarize the information quickly in a format that senior leaders can understand. We report to the executive level and global board. I need to roll all that in-depth information into a quick summary, and their maturity level isn't there. I'm seeing that on the future road map, but it isn't there now."

What is our primary use case?

We use Sysdig for cloud and Kubernetes posture management, including Kubernetes workload security, image vulnerabilities, and pipeline vulnerabilities. We use it across 2 of our cloud vendors: AWS and GCP.

How has it helped my organization?

Sysdig helps us improve the maturity of our cloud and Kubernetes posture. Before implementing Sysdig, we did not have alot of visibility into what our developers were doing. We had lots of observability tools, but we didn't have any security observability tools. We wanted to ensure we could see what was being done from a configuration standpoint and compare that to best practices. We also wanted to detect and respond to any threats that might appear on the Kubernetes side of things.

It allows us to fill any gaps within our configuration. We don't have regulatory compliance requirements within our business, but we still want to adopt the best practices, and Sysdig enables us to identify gaps efficiently. Sysdig has its own ranking to push the critical priorities to the top. We can apply these standards, like ISO, CIS, NIST, etc., to improve the security posture in our cloud or Kubernetes environment.

What is most valuable?

Sysdig is user-friendly. Many other vendors we seriously considered had vast, complicated interfaces. Sysdig makes it quick and easy to do what you need to do. That's one thing I like about the platform, It takes you seconds to find what you want. There are not a lot of submenus or complex UI components. 

The other valuable feature is runtime detection. The enhanced visibility they have within Kubernetes is longer than the workload. The visibility and the depth of information make a security professional's job a lot easier. It helps us sleep at night because we know that can get information about threats that we need when we need it. 

What needs improvement?

Sysdig's biggest weakness is dashboarding and reporting. You already have access to the data and can get everything you need, but we also need the ability to summarize the information quickly in a format that senior leaders can understand. We report to the executive level and global board. I need to roll all that in-depth information into a quick summary, and their maturity level isn't there. I'm seeing that on the future road map, but it isn't there now. 

For how long have I used the solution?

We have used Sysdig for about 8 months.

What do I think about the stability of the solution?

We haven't faced any performance problems or downtime, which is one reason we selected Sysdig. The competitors are so slow. It takes 3 or 4 times longer to open their platforms than it would open Sysdig.

What do I think about the scalability of the solution?

Sysdig is incredibly scalable from the perspective of adding accounts and clusters. We do everything in code, so that makes it easy for us. We add it to the right repo, and it just pushes it out. We haven't had many scalability problems.

We don't have hundreds of thousands of accounts or clusters. We're relatively small—around 150 clusters. Because our guys have done everything in code, it's quite easy for us to scale up and down when required.

How are customer service and support?

I rate Sysdig support 8 out of 10. We have an assigned Sysdig Solutions Architect who we meet with every 2 weeks. He goes above and beyond. He's extremely attentive to our tenancy and requirements. I get messages from him saying, "Oh, I've been working on this. Here's a solution to that thing you're talking about." or 'I've just checked these reports for you and found this." 

The proactiveness of the support has been fantastic. Every time we mention something in a meeting that we're trying to do, he proactively takes that as an investigation topic and looks into it. He'll provide the solution even though we might not have asked him to investigate it. He's my main source of product support, but we also go through the service desk for more BAU requests and problems. 

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment is straightforward on the Sysdig side, but internal politics always make things difficult. The instructions to deploy are simple. It took less than an hour to deploy it across our entire environment. We have two cloud engineers responsible for deploying and maintaining it. 

Like everything, Sysdig requires maintenance after deployment. I've been in tech for more than a decade, and we're always hoping for a product that we don't need to worry about after deployment. No matter what product it is, there's always maintenance to some degree, but it isn't a headache. 

It comes down to proactive account management. Sysdig contacts us directly when they roll out updates. I'm happy to sit on the call and run through what needs to be done or any concerns. There is obviously some type of maintenance we need to do on the product over time. It isn't too difficult. 

What's my experience with pricing, setup cost, and licensing?

Sysdig is competitive. The quality matches the pricing. Obviously, everyone wants things to be cheaper, but if you're realistic, you acknowledge that quality service comes with a price. Sysdig is the gold standard for Kubernetes, and I wouldn't choose anything else. We live in Kubernetes. Everything is containerized, so that means a lot to us, and we're willing to make an investment.  

Other businesses I know are only getting started with Kubernetes, so cost might hold them back, but Sysdig's rules engine is open source, so you can try some of their core features for free.

Which other solutions did I evaluate?

In addition to Sysdig, we looked at Aqua Security, Palo Alto, Check Point, and Wiz. Check Point and Palo Alto had complicated interfaces like they had acquired and smashed other products into one interface. One of them was using Sysdigs open-source engine that they had implemented incorrectly, so we decided if others are using Sysdig's engine we might as well go to Sysdig to get the best experience. 

We decided not to go with Wiz because it was more compliance-focused and didn't have much to offer in the container security space. We're more focused on container security than posture management and compliance. That was more like an add-on for us. Aqua was ridiculously expensive, and we didn't feel like we were getting more value than we would from Sysdig.

What other advice do I have?

I rate Sysdig 8 out of 10. If you're looking for a Kubernetes security platform, Sysdig is the market leader. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Burak AKCAGUN - PeerSpot reviewer
Business Development Manager at Axoft Ukraine
Real User
Top 5Leaderboard
Provides many strong features like security, network access management, and vulnerability management
Pros and Cons
  • "Sysdig Secure has many strong foundational features like compliance and benchmark, security, network access management, and vulnerability management."
  • "Banks and financial institutions cannot use Sysdig Secure because it doesn't sell SaaS-hosted versions for under two hundred working nodes."

What is most valuable?

Sysdig Secure has many strong foundational features like compliance and benchmark, security, network access management, and vulnerability management.

What needs improvement?

Banks and financial institutions cannot use Sysdig Secure because it doesn't sell SaaS-hosted versions for under two hundred working nodes.

For how long have I used the solution?

I have been using Sysdig Secure for one month.

What do I think about the stability of the solution?

I have not faced any stability issues with the solution.

I rate Sysdig Secure an eight or nine out of ten for stability.

What do I think about the scalability of the solution?

It is very easy to scale Sysdig Secure. Around ten users are using the solution in our organization.

I rate Sysdig Secure a nine out of ten for scalability.

Which solution did I use previously and why did I switch?

I have experience with Aqua. Sysdig Secure has features like network monitoring and an open-source threat detection engine, which Aqua does not have.

How was the initial setup?

The solution's deployment is very easy and can be done in ten minutes.

What about the implementation team?

Sysdig Secure has two agents: one for network monitoring and the other for security sites. You can install one agent if you would like to see network monitoring. You can deploy two agents if you would like to see network asset management and the security site.

What other advice do I have?

I compared Sysdig Secure with other solutions like Aqua by opening a demo trial account and examining its features and benefits for one month.

Overall, I rate Sysdig Secure a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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