We use the tool for project collaboration within our team. It helps us manage our daily activities. We've also integrated Slack with other tools to schedule our meetings. I'm unsure if we're currently using a professional or standard license, as there may be some limitations. Overall, we're utilizing it mainly for collaboration purposes.
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated.
It's very easy to share files in Slack. We need to drag and drop or upload them. The tool's mobile application experience is user-friendly.
We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule meetings directly within Slack without additional integrations. It needs to have calendar and CRM integrations as well.
One of the things that could be improved is when you are writing; if you press enter, it automatically sends the message. Sometimes, that happens when you want to add a paragraph inside the Slack tool. You can use the Macintosh command function to move to another part.
Sometimes, it's not easy to delete messages. I'm unsure if you have a specific timeframe to delete.
I have been using the product for three years.
The tool is quite stable, but it has bugs and glitches.
The tool is scalable. It has been constantly improving. My company has a total of 75 users. However, only 43-44 users use it daily. We have an engineer and a manager to maintain it.
I haven't contacted technical support yet.
The tool's deployment is easy.
The tool's pricing could be cheaper.
The search functionality in Slack is currently limited for me due to my Slack license. I have a history limitation where only one month of history is available. Once the deadline passes, everything is deleted, so I cannot access older or former messages. I rate the overall product a seven out of ten.