I use the product mainly for archiving documents.
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I use the product mainly for archiving documents.
The product can be integrated with different solutions. There aren’t many products in the market that provide such integrations. We are integrating the product with SharePoint. It is important in content management.
The product could improve its scalability.
I have been using the solution for the last six months.
I rate the tool’s stability a nine out of ten. It is quite stable.
I rate the tool’s scalability a six or seven out of ten.
The initial setup was not difficult, but we needed a little bit of background knowledge to deploy the solution.
I am an end user. My peers guide me whenever I face issues with the solution. People wanting to use the solution must go through the demo and try to understand the software before deploying. Overall, I rate the product an eight out of ten.
The solution is for managing content where users want to keep and secure documents, with records management functionalities to streamline document workflows. It involves adding metadata to organize content and establishing connections between documents, facilitating efficient information organization for various processes.
Understanding customer requirements, including governance for trustworthiness, is crucial. Our process involves operations, unit access databases, testing, and transitioning to configurations and development environments. This includes full-term development and providing support during the go-live phase and beyond.
The first advantage is integration with your IP directory. You can customize any metadata and centralize all content, making it accessible to users. When a user is hired, the system automatically restricts and allows access according to their role. Another feature is organizing content into groups or rows within the system. Additionally, you can integrate modules to classify users and documents with specific security levels for enhanced security. The solution supports various levels of security, including private, secret, or public information, ensuring users can access only what they are authorized to see.
The first advantage is the capacity to support big companies across a large number of countries and to organize alongside security. The documents are subjected to other obligations required by customers. It's easy to administer and manage.
Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution.
I have been using OpenText Content Manager for more than 10 years.
The product is stable if you have equipment maintenance.
I rate the solution’s stability a nine out of ten.
The solution's scalability depends on the demand of the users. There are different ways to make its structure. You can add more servers depending on the location and the activities performed. Scalability can be more elastic with cloud options like Jabra, Azure, and AWS. You can prepare the documents or configure the servers accordingly, allowing automatic activation. This facilitates the utilization of another front-end or back-end server. Users may require further refinements without incurring additional charges per day.
I rate the solution's scalability an eight out of ten.
I use SharePoint and IBM, but OpenText Content Manager is better. The system's ease of use and accessibility for individuals experienced in managing a browser and internal browser make OpenText products user-friendly.
The initial setup is easy, requiring at least three people: a technical consultant, a functional consultant, and a project manager. The setup takes at least eight to twelve weeks, depending on the scope of the customer.
I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
Only one or two are enough for the solution’s maintenance.
Overall, I rate the solution a nine out of ten.