Share your experience using ManageEngine Patch Connect Plus

I've used the solution for patch management and some fixing after other scanning and testing. We try to do the fixing from a single console under a single patch to improve efficiency.

It can provide good snapshots. 

With other products, I have to write my own scripts. With this solution, I do not have to. 

The setup is straightforward.

It is stable and reliable.

Technical support is helpful and responsive. 

It's very useful for data centers.

We'd like the solution to be moved to the cloud. 

We'd like to have better logging so people can see what I have done on the console. 

It should be more scalable. 

We've used the solution in the past and are now in the process of making a comparison before we agree to review the license. We've used it for a few years.

The solution is stable and reliable. I'd rate the stability eight out of ten. There are no bugs or glitches. 

I'd rate the scalability six out of ten. To scale require additional costs. It could be easier to scale. 

We host the service. It's hard to calculate the number of users. 

We've used technical support. They have been good overall. The response time was fast. 

Positive

We have used other solutions in the past, including BigFix and Automox. Ivanti offers pretty good pricing in comparison and fits our requirements. 

It is easy to implement the solution. It only takes 30 minutes. You simply follow the guide. It's easy. What needs to be done depends on the requirements. 

We had five to six people handling the initial setup. They were engineers. 

We handled the implementation ourselves.

I have yet to witness any ROI. 

I'm not sure of the exact licensing costs. 

We are currently comparing this with other solutions in order to see if it is still the best option for us. 

I am not sure which version of the solution we were using. 

I'd rate the solution seven out of ten. We were mostly happy with its capabilities.

The tool's most valuable features are easy patch management and software deployment. We use it because it is a Microsoft product, which makes it more secure and easier to use.

Microsoft Configuration Manager makes it easier to control remote desktops. It supplements other products. 

The tool's deployment can be cumbersome. 

Microsoft Configuration Manager's stability is very good. I rate it an eight out of ten. 

We don't contact Microsoft directly for support. We get support through a third-party vendor. 

I rate the product's ease of deployment a four out of ten. 

A contractor helped us with the product's deployment. 

I rate the overall solution an eight out of ten.