The tool's most valuable feature is its automation. We can integrate data with the Salesforce hub. Its Einstein feature tells us whether our campaigns are on the right track. It also helps with ideas.
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The tool's most valuable feature is its automation. We can integrate data with the Salesforce hub. Its Einstein feature tells us whether our campaigns are on the right track. It also helps with ideas.
I have been using the product for seven years.
I rate the solution's stability an eight out of ten.
Salesforce Marketing Cloud is scalable. I rate it seven out of ten.
Salesforce Marketing Cloud's tech support is responsive. There is a platform called Trailblazer where you can put in your queries.
I used HubSpot before Salesforce Marketing Cloud. I switched the platform since I changed the company. In terms of data management, Salesforce outshines HubSpot. It provides robust data handling and excels in generating innovative ideas and feedback. Specifically, tools like Einstein contribute significantly by offering insights on enhancing EDR.
One standout feature is the 360-degree view in Salesforce, a capability absent in HubSpot.
The tool's deployment was straightforward. Deployment can be completed in two weeks.
I rate the product a nine out of ten.
We use the product for email campaigns. It also helps us to map customer journeys.
The tool's report file creation functionality helps us with productivity. We can also use it to check CRM campaigns. The data is in one place.
Salesforce Marketing Cloud's integrations are seamless since it is a native application. It helps us with B2B and B2C send-outs and can handle large columns.
Salesforce Marketing Cloud is expensive. The email functionality should be more modern and user-friendly.
I have been working with the product for two years.
The product is stable.
My company has around 10 users for the product. It is scalable. However, you need to be mindful of the cost while scaling.
We chose the product since it was a Salesforce native application.
The tool's deployment took six weeks to complete. We have a team managing the system: three in-house members and some external consultants. Our focus is not just on keeping things updated but also making sure they stay relevant.
A Salesforce marketing consultant expert helped us with the deployment.
We have seen ROI with the product's use.
I rate the product an eight out of ten.