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HRIS Manager at a real estate/law firm with 1,001-5,000 employees
Real User
Top 10
A good solution that has better payroll processes and integrates well with other systems
Pros and Cons
  • "The solution's payroll portion is very streamlined."
  • "The solution's dashboards and geofencing could be improved."

What is most valuable?

The solution's payroll portion is very streamlined. Ceridian Dayforce HCM has much better payroll processes than ADP Workforce Now.

What needs improvement?

The solution's dashboards and geofencing could be improved.

Typically, a lot of systems have a special reason code for every field. In Ceridian Dayforce HCM, the reason code is the same section that updates different fields. If you have a new hire and they get a promotion, you will return to the same list and enter those in, which is very confusing.

For how long have I used the solution?

I have been using Ceridian Dayforce HCM for three years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate Ceridian Dayforce HCM an eight out of ten for scalability.

Which solution did I use previously and why did I switch?

We previously used ADP Workforce Now and Paycom.

How was the initial setup?

The solution’s initial setup is not too hard.

What other advice do I have?

I am using the latest version of Ceridian Dayforce HCM.

Ceridian Dayforce HCM has streamlined our HR and payroll processes. Since it catches all the retros for us, we don't really need to enter a retro code. It automatically looks for and captures anything entered after payroll has run. The solution has a very nice mobile app feature, which has most improved our employee experience.

The solution's real-time reporting and analytics have impacted our decision-making. We're able to schedule reports and have those submitted automatically to managers instead of them having to wait. Also, we're able to set up rules to give access to reports by a role versus a person, which is really great. It makes it easier to find a specific role when multiple people are under that role.

Ceridian Dayforce HCM is a very good solution and integrates well with other systems. The solution won't have all the compliance a state requires to implement.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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HRIS Manager at a real estate/law firm with 1,001-5,000 employees
Real User
Top 10
Enables us to spend much less time doing our audits compared to other systems
Pros and Cons
  • "The tool has improved a lot in the area of its mobile application, especially considering its added security features, like single sign-on capabilities."
  • "The solution has a lot of glitches."

What is our primary use case?

I use the solution in my company for most of the work except for performance reviews and talent acquisition. My company uses the tool for its benefits, like HCM, payroll management, and time off requests.

How has it helped my organization?

The tool is more about improving the whole process in our company. In our company, the tool keeps us alert on many things before we work on the payroll, making the whole process of conducting audits easier for us. It allows us to spend much less time to do our audits compared to other systems, which take more time. Ceridian Dayforce HCM is my favorite tool.

What is most valuable?

I like the fact that the tool provides a comparison tool between the benefits that it offers, allowing users to elect or choose the benefits they want to use.

What needs improvement?

The benefits offered by the product have improved a lot because earlier, the tool did not offer the option for enrollment through the mobile, but now they do allow it. The users have to put in the effort to set up the option for benefit enrollment through the mobile separately instead of just having it come from the platform. I like the compensation module because users can set up different cycles or use the old compensation plan. The tool has improved a lot, but it is not very user-friendly.

The product's user-friendliness is an area with certain shortcomings where improvements are required.

I would like the tool to keep up with everything from a compliance perspective. In California, there are specific compliance requirements to be followed. My company wants to ask Ceridian Dayforce HCM to let our employees review their time sheets and approve those before they go to the manager since it is not something that can be done currently with the product.

My only concern is that ADP Workforce Now is not a user-friendly product, making it an area where improvements are needed.

For how long have I used the solution?

I have been using Ceridian Dayforce HCM for three years. I use the solution's latest version.

What do I think about the stability of the solution?

The solution has a lot of glitches. Stability-wise, I rate the solution a seven out of ten.

How are customer service and support?

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have some previous experience with Paycom and ADP Workforce Now. My company chose Ceridian Dayforce HCM over Paycom and ADP Workforce Now.

How was the initial setup?

The product's initial setup phase was not too hard. The problem arose when I discovered that certain stuff was incorrectly set up in the product. For one of the projects, our company had to be separated from our parent company. We had to inherit everything from the parent company, but the team made some modifications, for which I was not very happy since there were a lot of resource settings to be done.

The solution is deployed on an on-premises model.

What was our ROI?

I have not seen any return on investment from the use of the solution, considering the payments I need to make to maintain the system. If I want to start working on a new project with Ceridian Dayforce HCM, I need to pay separately for the tool so that I can use it for those projects.

Recently, I feel like the tool has changed its process, meaning when a project gets assigned to somebody, it takes forever to get assigned. When the tool needs to work on something, it might take seven months to get it completed for its users to be able to use it, which makes users feel like the solution is a waste of money and time.

What's my experience with pricing, setup cost, and licensing?

Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased.

Which other solutions did I evaluate?

My company evaluated options like Paycom, UKG, and Workday against Ceridian Dayforce HCM.

What other advice do I have?

The tool has improved our company's payroll processing efficiency because it can catch onto anything in advance, so it is much easier than many other systems. The tool is sufficient for our company.

My company does not use Ceridian Dayforce HCM to streamline our talent management and onboarding processes. My company uses iCIMS for talent management and onboarding processes.

The reporting tool is very advanced because we are able to customize it in our company. When it comes to the dashboard, I think Ceridian Dayforce HCM needs to work actually a little bit more only because it is not linked to the real-time database, and there is a separate database that it is linked to, and I have to wait to look at a dashboard that doesn't get updated. In real-time, I have to wait until the background job happens overnight to see the most updated results.

The tool's mobile app experience enhances the efficiency of my daily tasks as it is a very nice option because our company's employees use the mobile device to clock in and out at work, along with the area related to payments. The tool has improved a lot in the area of its mobile application, especially considering its added security features, like single sign-on capabilities. There is no need to use a login option separately since users can just directly log in to their accounts using the mobile application. I like the mobile application since it is self-explanatory and doesn't need much instruction from our end to help our employees use the product.

When the compliance part makes any updates in the area of reporting, the product fails to comply with such updates when the reporting part in the tool is updated. The aforementioned area is a cause of struggle for our company.

ADP Workforce Now's reporting portion includes the invoices and standard onboarding tools that support specific aspects of the business. Ceridian Dayforce HCM is a really nice system.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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